Employment

It’s hard to find work more satisfying than the ministry of rescue, of helping the homeless, hungry, and hurting find new life and transformation. It’s truly eternal work!

The Phoenix Rescue Mission has been serving the community’s homeless and working poor since 1952. Employees are expected to commit to the precepts in our Statement of Faith and to help the Mission fulfill its Mission Statement, Vision Statement, and Values shown below.

Our hope for you is that you find working at the Mission not only enjoyable but also fulfilling as we walk in Christ’s footsteps, helping our brothers and sisters in need. Come join us in our work of rescue!

Current Job Openings

POSITION SUMMARY

Responsible for assisting in conducting case management assessments on community, shelter and program clients; developing individual service plans, and assisting for proper proper program placement.

Coordinates the delivery of support services for clients such as medical, legal and ancillary to remove potential obstacles and enhance the potential for client success.

Monitors client progress towards achieving service plan goals, conducts regular plan reviews and adjusts as necessary.

Maintains relationships with outside agencies to which clients can be referred.

May coordinate certain programmatic functions as designated by Program Director.

ESSENTIAL FUNCTIONS

  • Provides a referral for rejected applicants to other, more appropriate community agencies and institutions.
  • Supervises client's self-administered prescriptions ensuring prescriptions are followed as written. Maintains and logs all medication given to client.
  • Attends inter-agency meetings and conference as needed and required.
  • Maintains records of medical appointments, court appearances, or other appointments as are required by center procedure and policy.
  • Provides transportation of clients to various appointments as needed.
  • Prepares and distributes daily appointment record listing the client's appointments (medical, legal, counseling, etc.).
  • Assists in developing an individualized case plan with each client.
  • Conducts periodic meetings with clients to asses the client's progress in achieving case plan goals.
  • May provide administrative support to Program Director or clinical staff to include client database management.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent
  • One year experience experience performing case management in a similar setting
  • Associate degree in Social Work, Psychology, Counseling or Social Service field preferred
  • Certification in Peer Support highly desired

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Ability and willingness to initiate and follow through on all assignments, with attention to detail.
  • Ability and willingness to keep supervisor well-informed of current activities, problems, and situations on a timely basis.
  • Ability to maintain composure in stressful situations, to effectively deal with difficult situations, to effectively deal with clients and volunteers appropriately and to tactfully handle upset or irritated individuals.
  • Ability to work independently, as well as to work effectively in a team environment.
  • Proficient in use of computer programs, including Microsoft Word and Excel.
  • Demonstrated communication skills, both oral and written.
  • Ability and willingness to serve a disadvantaged population with dignity and respect.
  • Ability and willingness to keep confidential material and information confidential.
  • Must meet and maintain the requirements of being an approved driver of PRM vehicles on PRM business.
  • Flexible schedule, position may require some weekend or evening responsibilities.
  • Fluency in speaking Spanish a plus.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel or crouch. The employee will often lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

Responsible for conducting case management assessments on community, shelter and program clients developing individual service plans, and assisting for proper program placement.

Coordinating the delivery of support services for clients such as medical, legal and ancillary to remove potential obstacles and enhance the potential for client success.

Monitors client progress towards achieving service plan goals, conducts regular plan reviews and adjusts as necessary.

Develops and maintains relationships with outside agencies to which clients can be referred.

Works well in a supporting role for program staff coordinating support services.

ESSENTIAL FUNCTIONS

  • Provides a referral for rejected applicants to other, more appropriate community agencies and institutions.
  • Attends inter-agency meetings and conference as needed and required.
  • Maintains records of medical appointments, court appearances, or other appointments as are required by center procedure and policy.
  • Uses PRM database data, case conference and other methods to identify client needs and appropriate interventions; ensures quality of client data in PRM database.
  • Sets case management appointments with clients who are enrolled in a PRM program.
  • Prepares and distributes daily appointment record listing the client’s appointments (medical, legal, counseling, etc.).
  • Develops an individualized case plan with each client.
  • Conducts periodic meetings with clients to assess the client’s progress in achieving case plan goals.
  • Develops and administers case management training to staff and community partners.
  • Attends community events to identify needs and offer services as assigned by Manager.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

Bachelor’s degree in Social Work, Psychology, Counseling or Social Service field; or 5 years’ experience performing case management in a similar setting.

SKILLS:

  • Ability and willingness to initiate and follow through on all assignments, with attention to detail.
  • Ability and willingness to keep supervisor well-informed of current activities, problems, and situations on a timely basis.
  • Ability to maintain composure in stressful situations, to effectively deal with difficult situations, to effectively deal with clients and volunteers appropriately and to tactfully handle upset or irritated individuals.
  • Ability to work independently, as well as to work effectively in a team environment.
  • Proficient in use of computer programs, including Microsoft Word and Excel.
  • Demonstrated communication skills, both oral and written.
  • Ability and willingness to serve a disadvantaged population with dignity and respect.
  • Ability and willingness to keep confidential material and information confidential.
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • Flexible schedule, position may require some weekend or evening responsibilities.
  • Fluency in speaking Spanish a plus.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel or crouch. The employee will often lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and works closely with the CEO, CFO, CDO and Directors. The COO is well organized, an excellent communicator and is results-oriented. The COO focuses primarily on the day-to-day functions of Phoenix Rescue Mission (PRM). The goal of the COO is to oversee ongoing operations and procedures, and to drive extensive and sustainable growth in its programs, functions, and departments.

ESSENTIAL FUNCTIONS

  • Christian Values:
    • Collaborate with others in leadership and prayerfully seek the wisdom and exercise the discernment necessary to recognize the leadership the Lord wants for the Mission.
    • Lead and participate in devotions, prayers or other organizational activities that promotes Christian values.
    • Be a solid and credible witness and exhibit a lifestyle that exemplifies Christ in character and actions.

     Efficiencies/Effectiveness:

    • Routinely reports to the CEO and provide reports on efficiencies, effectiveness & status of programs, functions, and departments.
    • Oversee daily operations of PRM and works with team members for sustainable growth
    • Prepare statistical reports and narrative reports as requested.
    • Contribute to PRM’s strategic plan and direction in collaboration with the CEO and senior staff (Chiefs and Directors).
    • Utilize the Strategic Plan and general priorities to monitor and set goals for efficiencies & effectiveness of programs, functions, and departments.
    • Create comprehensive reporting metrics based on result-oriented performance of programs, functions, and departments.
    • Design models and evaluate organizational performance by analyzing and interpreting data from metrics.
    • Work collaboratively with senior staff to identify process/systems changes in programs, functions, and departments in order to be more effective and efficient while still maintaining quality in client services.
    • Evaluate effectiveness of programs, functions, and departments based on client satisfaction and/or other related measures of success.
    • Assist the CEO in fundraising and new ventures, as needed.

    Systems:

    • Collaborate with senior staff to develop and implement plans, systems, and processes that impact other areas.
    • Ensure that the 2-way feedback mechanism is promoted and utilized to the betterment of PRM, staff, and clients.
    • Ensure that PRM quality standards, policies, and procedures are communicated and observed.
    • Ensure that there is optimum functionality (structure & personnel) to support sustainable growth.

    Operations:

    • Provide day-to-day leadership and management of Directors who are direct reports.
    • Assign goals and responsibilities based on overall PRM objectives to team members and work with them to develop strategies to achieve the goals.
    • Oversee and work collaboratively and creatively with senior staff in the creation/design and delivery of programs, functions, and departments, and the re-engineering of those areas of focus.
    • Establish procedures as needed for compliance in programs, functions, and departments for employees that serve in these related areas.
    • Oversee programs, functions, and departments while providing support necessary for on-going issues, concerns and implementation.
    • Ensure that program and service delivery staff maintain positive relationships with clients, other staff, and external stakeholders.
    • Facilitate PRM’s relationship with University/College partners in providing quality internships for students.
    • Manage relationships with partners and vendors

     Personnel:

    • Act as a leader and advisor to PRM leaders on programs and services.
    • Recruit, supervise, evaluate, and develop program and service staff.
    • Develop a high-performance team culture that is focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and achievement.
    • Work collaboratively with senior staff to translate high level organizational objectives into lower level program and employee driven goals.
    • Ensure appropriate coaching and training necessary for maximum performance of employees in programs and services.
    • Work collaboratively with Human Resources and oversee the attracting, retention and onboarding of employees that work in programs and services.
    • Work collaboratively with senior staff and Human Resources on a routine analysis of employee satisfaction, retention, knowledge learning, on-boarding, and other staffing metrics and recommend changes.
    • Practice effective problem-solving and informed decision-making
    • Provide day-to-day guidance regarding programs and services
    • Attend and participate in all management meetings as required.

     Culture:

    • Provide consistent leadership, coaching and mentoring of Directors/Chiefs
    • Work with Human Resources to identify and provide tools & resources for maximum performance of employees (continued learning, coaching, training, on-boarding)
    • Collaborate and guide Human Resources in the attracting, retention, and onboarding of employees
    • Foster and empower leadership to make day-to-day decisions within the scope of their position
    • Continuously promote the Mission, Vision and Values to all staff as a benchmark of PRM.

     Budgetary & Finance:

    • Develop annual budget for daily operations and make recommendations to the CEO.
    • Manage team and initiatives within the budget allocated for daily operations.
    • Oversee and ensure timely reporting and disbursements from the PRM budget.
    • Collaborates with the CEO, and senior staff in making budget goal adjustments as needed.

     Development:

    • Assists the CEO and CDO in fundraising, public relations, special events or promoting PRM ventures as requested.
    • Works collaboratively with Development to provide necessary information needed for grants and other fundraising activities.
    • Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services and partner relationships.

    Regulatory:

    • Ensure compliance with all legal, regulatory, licensing and accreditation requirements to include holding staff accountable for compliance with required regulations and procedures.
    • Maintain appropriate internal controls and procedures within programs, functions, and departments.

EDUCATION/EXPERIENCE:

  • Master’s degree in Administration, Ministry, Social Work, or related field from an accredited college or university. A combination of education and experience may be substituted for the Master’s Degree.
  • Minimum 10 years’ experience in developing, implementing, and monitoring Christ-centered programs, functions, and departments dealing with clients who experience life controlling issues such as homelessness, addiction, domestic violence, trauma recovery, etc.
  • Minimum 10 years’ experience managing and developing a team of professionals.
  • Experience building and maintaining relationships with external groups to include volunteers, churches, ministries, educational institutions, government, social service agencies, etc.

SKILLS:

Must have strong demonstrated leadership, administrative, and supervisory skills.

    • Ability to carry out responsibilities in accordance with PRM's policies and procedures as well as applicable laws.
    • Strong problem-solving and conflict resolution skills using biblical based principles.
    • Ability to interpret and incorporate Biblical principles and related scriptural references into programs, functions, and departments.
    • Experience in interviewing, hiring/termination and training employees; performance management.
    • Ability to gain working knowledge of local and regional social service resources.
    • Good organizational skills and proficient in Microsoft Office software programs.
    • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
    • Trustworthy with confidential material and information.
    • Professional manner, appearance, and communications.
    • Flexible schedule, position requires weekend and evening events.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/ or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

The CPO is a key member of the Executive Leadership Team and works closely with the CEO, the CFO, and Directors. The CPO focuses primarily on the overall development, expansion, integration, continuous improvement and implementation of PRM’s comprehensive program strategies; and ensures the creation, the quality, effectiveness, efficiencies, coordination, and consistency of PRM Programs & Services. The CPO is responsible for the development and oversight of all client programs as designated by the CEO.

Competencies: Servant leadership; strategic thinking and planning, results driven, business and administrative skills, ability to collaborate and make decisions that support the Mission. Has the ability to operationalize and manage financial goals and objectives as part of the strategic plan. Ability to oversee employee and staff planning for programs and services. Excels at delegating tasks and has exceptional communication and active listening skills.

ESSENTIAL FUNCTIONS

  • Christian Values:
    • Collaborate with others in leadership and prayerfully seek the wisdom and exercise the discernment necessary to recognize the leadership the Lord wants for the Mission.
    • Lead and participate in devotions, prayers or other organizational activities that promotes Christian values.
    • Be a solid and credible witness and exhibit a lifestyle that exemplifies Christ in character and actions.

     Efficiencies/Effectiveness:

    • Routinely reports to the CEO and provide reports on efficiencies, effectiveness & status of programs.
    • Prepare statistical reports and narrative reports as requested.
    • Contribute to PRM’s strategic plan and direction in collaboration with the CEO and senior staff (Chiefs and Directors).
    • Utilize the strategic plan and general priorities to monitor and set goals for efficiencies & effectiveness of programs and services.
    • Identify reporting metrics based on result-oriented performance of programs and meeting of client needs.
    • Ensure that there is optimum functionality (structure & personnel) of the programs to support sustainable growth.
    • Work collaboratively with senior staff to identify process/systems changes in programs in order to be more effective and efficient while still maintaining quality in client services.
    • Evaluate effectiveness of programs/services based on client satisfaction & success.

     Systems:

    • Collaborate with senior staff to develop and implement plans, systems, and processes that impact other areas.
    • Ensure that the 2-way feedback mechanism is promoted and utilized to the betterment of PRM, staff, and clients.
    • Ensure that PRM quality standards, policies, and procedures are communicated and observed.

     Programs:

    • Provide day-to-day leadership and management of Directors who are direct reports.
    • Develop, promote, and monitor programs to provide vocational development opportunities for clients, employment opportunities for qualified graduates, and revenues for PRM.
    • Provide administrative supervision and ensure quality clinical supervision of staff. Ensure quality service delivery, proper case documentation, and record keeping.
    • Provide direct services to clients including assessments, case management, education, and individual and group counseling as needed.
    • Assign goals and responsibilities based on overall PRM objectives to team members and work with them to develop strategies to achieve the goals.
    • Oversee and work collaboratively and creatively with senior staff in the creation/design and delivery of program services, and the re-engineering of current programs.
    • Establish procedures as needed for compliance in programs and for employees that serve in the program areas.
    • Oversee program functions and provide support necessary for on-going issues, concerns and implementation.
    • Ensure that program staff maintain positive relationships with clients, other staff, and external stakeholders.
    • Facilitate PRM’s relationship with University partners in providing quality clinical internships for counseling and social work students.

     Staffing & Management:

    • Act as a leader and advisor to PRM leaders on programs.
    • Recruit, supervise, evaluate, and develop program staff.
    • Develop a high-performance team culture that is focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and achievement.
    • Work collaboratively with senior staff to translate high level organizational objectives into lower level program and employee driven goals.
    • Ensure appropriate coaching and training necessary for maximum performance of employees in programs.
    • Work collaboratively with Human Resources and oversee the attracting, retention and onboarding of employees that work in programs.
    • Work collaboratively with senior staff and Human Resources on a routine analysis of employee satisfaction, retention, knowledge learning, on-boarding, and other staffing metrics and recommend changes.
    • Attend and participate in all management meetings as required.

     Culture:

    • Act as a role model and lead by example on the Programs team using our cultural values as a guide.
    • Promote a positive culture of the organization through personal Servant Leadership.
    • Provide an open-door policy for senior staff and for staff to ask questions and receive feedback.
    • Develop strong trusting relationships with other leaders and staff.
    • Continuously promote the Mission, Vision and Values to all staff as a benchmark of PRM.

     Budgetary & Finance:

    • Develop annual budgets for Programs and make recommendations to the CEO.
    • Manage team and initiatives within the budget allocated for Programs.
    • Oversee and ensure timely reporting and disbursements from the PRM Program budget.
    • Collaborates with the CEO, and senior staff in making budget goal adjustments as needed.

    Development:

    • Assists the CEO and CDO in fundraising, public relations, special events or promoting PRM ventures as requested.
    • Works collaboratively with Development to provide necessary information needed for grants and other fundraising activities.
    • Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services and partner relationships.

     Regulatory:

    • Ensure compliance with all legal, regulatory, licensing and accreditation requirements to include holding staff accountable for compliance with required regulations and procedures.
    • Maintain appropriate internal controls and procedures in the Programs.

EDUCATION/EXPERIENCE:

    • Master’s degree in Administration, Ministry, Social Work, or related field from an accredited college or university. A combination of education and experience may be substituted for the Master’s Degree.
    • Minimum 10 years’ experience in developing, implementing, and administering Christ-centered programs and curriculum dealing with life controlling issues such as homelessness, addiction, domestic violence, trauma recovery, etc.
    • Minimum 10 years’ experience managing and developing a team of professionals.
    • Experience building and maintaining relationships with external groups to include volunteers, churches, ministries, educational institutions, government, social service agencies, etc.
    • Professional licensure and/or clinical supervisor certification preferred.

SKILLS:

  • Must have strong demonstrated leadership, administrative, and supervisory skills.
  • Ability to carry out responsibilities in accordance with PRM's policies and procedures as well as applicable laws.
  • Strong problem-solving and conflict resolution skills using biblical based principles.
  • Ability to interpret and incorporate Biblical principles and related scriptural references into counseling and education of residents.
  • Experience in interviewing, hiring/termination and training employees; performance management.
  • Ability to gain working knowledge of local and regional social service resources.
  • Good organizational skills and proficient in Microsoft Office software programs.
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Trustworthy with confidential material and information.
  • Professional manner, appearance, and communications.
  • Flexible schedule, position requires weekend and evening events.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.

Fluency in Spanish a plus.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/ or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

Responsible for providing infant, preschool, and/or after-school care and education services (including developmental services) to children of clients.

Works closely with on-site team members, the mothers or legal guardians of children, and community-based partners, as assigned.

ESSENTIAL FUNCTIONS

    • Supervising and nurturing of children in the assigned age group; monitors the progress of each child
    • Ensures all preschool and after school activities are pre-planned and occur on a daily basis
    • Ensures assigned curricula, materials and activity schedules are age-appropriate, consistent with best practices, and meet or exceed relevant accreditation and/or licensing standards
    • Monitors the progress of each child
    • Assists Child Therapist in scheduling and coordination of After-School Enrichment Classes / Activities for children in grades K-5
    • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle

EDUCATION/EXPERIENCE:

    • High School Diploma or GED
    • Minimum one year experience in childcare setting
    • Pursuing a minimum of 12 early childhood credits
    • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action
    • Level One Fingerprint Clearance Card in good standing
    • Undergraduate college classes in education preferred
    • Ability to function optimally amongst the complexities of a large pre-school and after-school program for children at risk for developmental delay and trauma-related academic challenges
    • Prefer experience with children exposed to homelessness and witnessing domestic abuse

SKILLS:

  • Successful internal and external working relationships.
  • Excellent written, verbal, and presentation skills.
  • Must be 21 years of age or older
  • Ability and willingness to maintain strict confidentiality;
  • Must be familiar with statutes related to mandatory reporting of adult and child abuse/neglect and HIPAA requirements.
  • Able to read and write the English language

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position specializes in the application of Christ-centered individual and group counseling to persons who are seeking recovery from substance/chemical dependency, domestic violence, and/or other life-controlling problems. Position is responsible for supervising and managing performance of counselors, interns and other assigned staff. The Clinical Supervisor functions as a key member of the team and works closely with the Program Directors, Recovery Program Counselors, Interns and Staff.

ESSENTIAL FUNCTIONS:

  • Oversees clinical supervision of Recovery Program Counselors and others as assigned. Provides feedback and acts as a resource to group on counseling matters. Conducts performance appraisals of assigned staff.
  • Oversees and Assists in the Orientation of all incoming Counseling Interns.
  • Provides 1 hour of weekly supervision to Counseling Interns and periodically sits in on sessions as an evaluation tool.
  • Supervises Recovery Program Counselors and Interns as they conduct an initial assessment of clients to gather, analyze and synthesize the data to formulate a treatment plan.
  • In special cases when clinical expertise is needed, provides screening assessments to potential clients in RAP for eligibility and appropriateness for program participation or for referral to other agencies.
  • In special cases when clinical expertise is needed, counsels Aftercare clients using various counseling theories, approaches, and methods to establish and maintain an effective counselor-client relationship and facilitate the client’s engagement in the Aftercare program.
  • Conducts periodic re-assessments of Aftercare clients to gather, analyze and synthesize the data; adjust/modify the treatment plan as appropriate.
  • Supervises the Recovery Program Counselors and Interns while they monitor the progress of clients in their Recover Care Plan and their readiness for successful phase transitions, graduation, and participation in after-care programs.
  • Monitors Recovery Program Counselors and Interns client notes as they maintain accurate records in a professional manner; i.e., are kept in accordance with standards within the chemical dependency counseling field.
  • Approves Seminars and Conferences for the Recovery Program Counselors and Staff as well as prepares and presents educational classes, vocational skills classes, and other classes or training as required.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • Master’s degree and Licensed in a Behavioral Health Discipline (LISAC)  preferred
  • Minimum 3 years’ experience working in a faith based social service program
  • Demonstrated experience supervising professionals in a social service setting preferred

SKILLS:

  • Professional experience in prevention, crisis intervention, education and treatment required
  • Professional expertise and experience with alcohol/substance required
  • Ability to coach and mentor other professionals
  • Successful internal and external working relationships
  • Excellent written, verbal and presentation skills
  • Knowledge of non-profit health and human services for homeless populations serving men, women and children
  • Trustworthy with confidential material and information
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • A command of all Microsoft Office applications used by the mission
  • Professional manner, appearance and communications
  • Flexible schedule, position may require some evening and weekend work
  • Must be familiar with statutes related to HIPAA requirements.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel or crouch. The employee will often lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position specializes in the application of Christ-centered individual and group counseling to persons and children who are seeking recovery from substance/chemical dependency, domestic violence, and/or other life-controlling problems.

 

ESSENTIAL FUNCTIONS:

  • Screen potential clients for eligibility and appropriateness for program participation or referral to other agencies
  • Assists selected individuals for program participation in completing intake process
  • Conducts initial assessment of client to gather, analyze and synthesize data to formulate an appropriate progress plan
  • Provides corrective measures, guidance and instruction to clients
  • Serves as Counselor in-charge on a rotating basis to resolve client programmatic issues
  • Counsels clients using various counseling theories, approaches, and methods to establish and maintain an effective counselor-client relationship; facilitates the client’s engagement in the discipleship process
  • Conducts periodic re-assessments of clients to gather, analyze and synthesize data; adjusts/modifies the progress plan as needed based on data review
  • Monitors client’s progress and assesses their readiness for phase transitions, graduation and participation in after-care programs
  • Participates in client discharge process as necessary
  • Maintains accurate records and client notes in a professional manner; ensures all client information is kept in accordance with established standards
  • Prepares and presents educational and other classes as required
  • Conducts assessment of clients applying for leadership roles within the Transformation Program
  • Actively participates in Center activities such as client Baptism and Graduation
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

ADDITIONAL FUNCTIONS FOR: Child Counselor

  • Perform Assessment of each child once admitted to the program;
  • Children’s individual and group counseling utilizing play therapy, and coordination of complimentary community based services as appropriate
  • Co-facilitation of family counseling and Creating Healthy Family Relationship sessions
  • Scheduling and coordination of After School Enrichment Classes for children in grades K-5
  • Coordinate prevention and after school activity services among CLC community collaborative partners;
  • Meet with CLC respective team members to establish a plan of CLC program services and coordinate with each child’s and mother’s progressive phase of program, graduation and aftercare plans;
  • Ensures clinical care plan and progress is communicated to and integrated with child’s individualized residential recovery medical, dental care and academic plans;
  • Coordinate collaborative agency representatives to deliver on-site sessions
  • Develop, coordinate, and implement prevention and enrichment classes, in partnership with other internal resources for the CLC residents- preschool through school age children during the afterschool hours

 

EDUCATION/EXPERIENCE:

  • Associate Counselor: Master’s degree in a human services field such as counseling, social work, addictions, Marriage and Family Therapy; Associate licensure in the state of Arizona in any of the above mentioned disciplines AND minimum one year experience counseling clients in a Christ Centered Ministry. Committed to attain full licensure within two years of attaining Associate level license
  • Counselor: Master’s degree in a human services field such as counseling, social work, addictions, or marriage and family therapy; full licensure in the state of Arizona in any of the above mentioned disciplines AND minimum of two (2) years’ experience counseling clients in a Christ Centered Ministry.
  • Child Counselor: Meet the requirements of either the Associate Counselor or Counselor and possess experience working with children zero to 12 in a counseling setting

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Knowledge of other agencies that provide social services for children’s, women, and families within Maricopa County
  • Knowledge of non-profit health and human services agencies that serve the homeless (men, women and children) in Maricopa County
  • Must be familiar with Federal and State laws regarding client confidentiality and mandatory reporting
  • Successful internal and external working relationships
  • Excellent written, verbal and presentation skills
  • Excellent networking skills
  • Ability to work evenings and weekends as determined by Program needs
  • Knowledge of children’s, women and family focused providers in Maricopa County (Child Counselor)
  • Knowledge of health and human services for homeless populations with children (Child Counselor)
  • Must be familiar with statutes related to mandatory reporting of child abuse/neglect (Child Counselor)
  • Current AZ Level 1 Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

Responsible for maintenance of all PRM facilities, including machinery, plumbing, electrical systems, heating and cooling, commercial appliance repair and cosmetic upkeep. As well as pairing with base level technicians to grow and enhance skillsets while leading competently to achieve and complete tasks efficiently.  Responds to facilities maintenance emergencies when needed by being “on call” during off hours.

ESSENTIAL FUNCTIONS:

  • Works closely with Facilities Maintenance Supervisor to prioritize, plan, and execute assigned facilities maintenance tasks and projects
  • Leads crew while working on projects or tasks and is an example to entry level technicians
  • Assists Facilities Maintenance Supervisor with training new facilities maintenance technicians and work therapy clients who assist with maintenance projects
  • May perform any or a combination of the following tasks: carpentry, plumbing, masonry, electrical, machine repair, plant layout, painting, HVAC, commercial appliance repair and janitorial
  • Uses hand tools and power tools needed to accomplish the tasks listed above
  • Reads and interprets drawings, sketches, and O.E.M. instructions and specifications as needed
  • Acts as a first responder to after-hours facilities maintenance emergencies when needed
  • Assists in the development skillsets of base level technicians
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent; Associates degree or certification from a technical school in facilities, HVAC, plumbing and/or electrical highly desired
  • Minimum three years’ experience in facilities maintenance
  • Experience maintaining buildings, landscaping and residential units

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Knowledge in operating vehicles, machines or mechanized equipment.
  • Knowledge of machines and tools including their designs, uses, repair and maintenance.
  • Strong leadership and teaching capabilities
  • Knowledge of obtaining and seeing the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Strong problem solving and troubleshooting skills
  • Focus on safety and following all establishing rules and precautions
  • Knowledge of OSHA requirements
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to fingers, handle, or feel and reach with hands and arms.  The employee is required to stand, walk, stoop, kneel, crouch, bend, or crawl.  Employee frequently pushes, pulls, lifts, and reaches, occasionally may twist his body.  The employee must frequently lift and/ or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

ENVIRONMENTAL CONDITIONS:

  • Cramped workspace, occasionally awkward positions
  • Hot and/or cold temperatures
  • Exposure to contaminants
  • Exposure to hazardous conditions
  • Bright or inadequate light

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Assists with the oversight of the kitchen operations for a designated Center. Responsible for training and supervising Ministry Trainee and program clients on the kitchen operational functions. Ensures all policy and procedures related to food production and serving are followed consistently. Provides on-going feedback to Manager regarding operational needs and deficiencies.

ESSENTIAL FUNCTIONS:

  • Coordinates with Manager on the preparation and delivery of meals being served using established production procedures and processes
  • Responsible for training and oversight of program clients and Ministry Trainees on food service functions including recipes and sanitation processes; may provide instruction in ServSafe food safety coursework
  • In conjunction with Manager is responsible for receiving and processing all Gift In Kind food donations with a keen attention to detail as needed
  • Serves as the main point of contact on day to day activities for any client or volunteers working in the kitchen; ensures compliance to menu, recipes and daily prep standards
  • Assists Manager in ensuring proper food and supply inventories are available; will coordinate with Manager on ordering any food or supply needs to ensure all orders are completed timely and accurately
  • Communicates effectively with Manager in regards to facilities, IT, equipment and volunteer needs
  • Ensures compliance with established sanitation standards, personal hygiene and health standards, including proper food preparation and handling techniques
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School diploma or equivalent
  • Minimum two years’ experience working in a food production or kitchen environment
  • Knowledge of food handling protocols
  • Possession of ServSafe Food Management Certification or able to obtain within 60 days of employment
  • Experience training in a classroom or on-the-job environment preferred

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Effective oral and written communication skills
  • Ability to efficiently and effectively organize, prioritize and meet deadlines in a timely manner
  • Ability to initiate and follow through on all assignments, with attention to detail
  • Good interpersonal skills with a demonstrated ability of coordinating activities and others; ability to relate to a variety of people in a responsible and cooperative manner
  • Ability to efficiently coordinate Phoenix Rescue Mission resources, working effectively with management, staff and volunteers
  • Work independently as well as work effectively in a team environment; ability to adapt to a constantly changing client and volunteer staffing
  • Must be reliable and punctual
  • Command of all Microsoft Office applications and databases used by the Mission
  • Must meet and maintain the requirements of being an approved driver of Phoenix Rescue Mission vehicle for Phoenix Rescue Mission business

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Provides oversight and direct support services to New Start Clients. Works in collaboration with Child Care Supervisor, Safety and Counseling staff. Responsible for ensuring New Start clients program meet program target outcomes. Provides biblical instruction, encourages maintaining Christian commitment and growth. In conjunction with Program Director and CPO, delivers the Aftercare program guidelines and requirements. Responsible for integrating Aftercare into the culture of the Transformation program. Delivers outreach activities to PRM alumni and is responsible for Alumni Association coordination. Serves as primary point of contact and accountability partner for all Aftercare program participants.

ESSENTIAL FUNCTIONS:

  • As directed by the Program Director, and in conjunction with Counseling Staff, identify, provide and evaluate procedures and tools to maintain standards and uniformity for the delivery of all New Start and Aftercare services.
  • Assigned by Program Director to develop implementation plans, evaluation strategies and supervision of New Start and Aftercare programming.
  • Provides oversight of assessed program fees and accommodates all PRM Finance requirements.
  • In conjunction with Director, Volunteer and Inmate Reentry Ministries, provides quality volunteer experiences, training and supervisory oversight.
  • In conjunction with Clinical Supervisor, consults with counseling staff to provide cohesive client case management.
  • Facilities weekly New Start meetings in both a group and one-to-one setting.
  • Conducts periodic on-site visits with client employers to access client performance and work habits.
  • Assist in Individual Development contracts and maintenance of Aftercare contracts.
  • Ensures compliance with Aftercare Contract requirements to include monthly reports and Aftercare completion ceremony.
  • As directed by Program Director, regularly administer evaluation tools and summarize evaluation findings.
  • Demonstrates proficiency in all PRM software programs required to deliver quality programs and data to include Microsoft Office Suite and SPERO.
  • Prepares and delivers all required reports for review by Program Director and/or Chief Program Officer.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • Associates Degree in Human Services field; Bachelor’s degree preferred
  • Minimum three years’ experience in social services, direct client services and mentoring
  • Previous leadership experience, preferably in a social service agency
  • Familiarly and understanding of PRM and CLC programs and services desirable

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Excellent interpersonal skills with a demonstrated ability to effectively supervise/manage others and concurrent projects
  • Excellent oral and written communication skills
  • Strong organizational and administrative skills; attention to detail
  • Demonstrated leadership, mentoring and teaching experience
  • Work independently as well as effectively in a team environment
  • Intermediate proficiency in Microsoft Office Suite applications
  • Maintain focus and clarity on PRM Mission, Vision and Values

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Provides oversight and supervision of CLC Intake, RAP and case management services, as well as other program services as directed. Ensures compliance to all PRM policies and procedures. Provides direct supervision to case management services staff, works in collaboration with Work Therapy coordinator; Child Care supervisor; Food Service supervisor; Safety, and Counseling staff. Encourages biblical instruction and opportunity for Christian commitment and spiritual/professional growth to all staff and clients.

ESSENTIAL FUNCTIONS:

  • As Directed by the Program Director, and in conjunction with Case Management Services Manager, identify, provide and evaluate procedures and tools to maintain standards and uniformity for the delivery of all case management services.
  • In consultation with Case Management Services Manager, provide supervision of the training and equipping of staff to deliver case management services.
  • May be assigned by Program Director to develop implementation plans, evaluation strategies and supervision of New Start and Aftercare programming.
    Provide supervisory oversight of assessed program fees and accommodates all PRM Finance requirements.
  • Provide regular training, daily oversight and supervision of case management personnel.
  • In conjunction with RAP staff and PRM Case Services Manager, build and maintain collaborative community partnerships.
  • In conjunction with Volunteer Manager, provides quality volunteer experiences, training and supervisory oversight.
  • Provides supervisory oversight of the Changing Lives Center (CLC) Boutique including all standards and process implementation.
  • In conjunction with the Clinical Supervisor, provides training for, and collaborative consultation with, counseling staff to provide cohesive client case management.
  • As indicated by the Program Director, and in conjunction with Case Management Services Manager, regularly administer evaluation tools and summarize evaluation findings.
  • In conjunction with the Program Director, and in conjunction with Case Management Services Manager, ensures case management services are Handbook compliant and observe all CLC campus requirements.
  • Demonstrates proficiency in all PRM software programs required to deliver quality programs and data to include Microsoft Office Suite and SPERO.
  • Prepares and delivers all required reports for review by Program Director and/or Chief Program Officer.
  • In the absence of the Program Director or if directed, will provide Chapel & Community Meeting leadership.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
  • Participation in training opportunities and community experiences as directed by Program Director and/or Chief Program Officer.

EDUCATION/EXPERIENCE:

  • Master's degree in Counseling, Social Work or related Human Services field
  • Associated licensed professional in Counseling, Social Work or related field
  • Minimum three years’ experience in social services, direct clients services, and counseling
  • Leadership experience required
  • Familiarity and understanding of PRM and CLC programs and services a plus
  • Spanish fluency a plus

SKILLS:

  • Credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Excellent interpersonal skills with a demonstrated ability to effectively supervise/ manage others and concurrent projects
  • Excellent oral and written communication skills
  • Strong organizational and administrative skills; Attention to detail
  • Demonstrated leadership, training and teaching skills
  • Work independently, as well as work effectively in a team environment
  • Intermediate Microsoft Office skills
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business
  • Maintain focus and clarity on PRM’s Mission, Vision and Values

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

An Equal Opportunity Employer

Phoenix Rescue Mission respects, values, and welcomes diversity in the workplace. The Mission will not discriminate against applicants or employees on the basis of gender/sex, race, color, age, national origin, genetic information, disability status, or any other factor protected by the laws applicable to the Mission.

The Mission will consider requests for reasonable accommodation by applicants or employees with a disability. This policy applies to all areas of employment including, but not limited to, recruitment, hiring, training, promotion, compensation, benefits, transfers, or other aspects of employment.

Mission Statement

Providing Christ-centered, life-transforming solutions to persons facing hunger and homelessness.

Vision Statement

A community mobilized to transform lives and end hunger and homelessness.

Values

  • Christ-Centered: We believe that we first exist to glorify God and advance His kingdom; through grace we receive and grace we share.
  • Servant Leadership: We highly value and intentionally serve each other, our clients, and our ministry partners, leading by following Christ’s example.
  • Transformation: We invest in the spiritual, personal, and professional development of one another, restoring and equipping each other for intentional living.
  • Stewardship: We are responsible for the time, talents, and treasures entrusted to us by God and our ministry partners and strive to maximize the impact of these resources.
  • Excellence: We provide excellent services, achieve results, impact our community, and are innovative and collaborative in our approach.