Employment

It’s hard to find work more satisfying than the ministry of rescue, of helping the homeless, hungry, and hurting find new life and transformation. It’s truly eternal work!

The Phoenix Rescue Mission has been serving the community’s homeless and working poor since 1952. Employees are expected to commit to the precepts in our Statement of Faith and to help the Mission fulfill its Mission Statement, Vision Statement, and Values shown below.

Our hope for you is that you find working at the Mission not only enjoyable but also fulfilling as we walk in Christ’s footsteps, helping our brothers and sisters in need. Come join us in our work of rescue!

Current Job Openings

POSITION SUMMARY

This position is responsible for supporting the accounting activity for the organization under supervision of the Controller. Assists with audits and financial reporting. Maintains desk procedure manual.

ESSENTIAL FUNCTIONS

General Ledger:

  • Prepare journal entries, and approve/post journal entries prepared by other staff, as assigned
  • Reconcile sub-account registers to general ledger accounts, including maintaining Projects
  • Assist with end of month reports, financial statements, and other reports as required
  • Assist in budget preparation

Accounts Receivable:

  • Revenue accounting for Social Enterprise activities that includes sales activity for 3 separate cost centers
  • Credit card settlements
  • Donor care postings
  • Supporting the Controller with submission of Grant and other billings as required
  • Backup for Cash Specialist when needed

Fixed Assets:

  • Maintain Fixed Asset and depreciation records

Payroll:

  • Maintain accrual records
  • Worker’s compensation reports and accruals
  • Maintain PTO and PSL records
  • Reconcile employee benefit billings
  • Backup for Payroll Specialist when needed

 Other:

  • Backup AP Specialist or Project Specialist when needed
  • Maintain grant projects expense and reports and prepare invoices as required
  • Supporting the Controller with maintenance of FHLB requirements
  • Assist with the annual financial and single audits, as well as various other audits throughout the year
  • Assist with the development and review of accounting policies and procedures and miscellaneous projects and activities.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • Bachelor's degree in Accounting or Business Administration or combination of education and experience
  • Minimum of 1-2 years of accounting experience

SKILLS:

  • Solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Thorough knowledge of GAAP and accounting principles and practices as well as understanding of financial statements
  • Working knowledge of reconciliation and internal control procedures
  • Working knowledge of standard payroll deductions, insurance coverages, benefits and procedures
  • Working knowledge of Federal and State payroll laws
  • Ability to communicate complicated subjects verbally and in writing and develop working relationships with supervisors and employees
  • Familiar with and follows company policies and procedures
  • Proven analytical, reasoning and problem solving;
  • Demonstrated organizational skills; detail and deadline-oriented; ability to follow detailed instructions
  • Mathematical, accounting, and payroll aptitude; strong data entry skills
  • Maintain strict confidentiality
  • Effective oral and written communication
  • PC keying experience (including using 10 key keypad)
  • Computer & system skills, including proficient in Excel and Word at the intermediate level
  • Good interpersonal skills; ability to remain calm when encountering tight deadlines
  • Can work independently or as part of a team environment
  • Able to deal with frequent change, delays or unexpected events
  • Meet the requirements of being an approved driver when driving on PRM business required

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel or crouch. The employee will occasionally lift and/ or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

The Child Care Provider is responsible for providing Christ- centered infant, pre-school, and/or after-school care and education services (including developmental services) to children of clients.

The Child Care Provider is responsible for working closely with on-site team members, the mothers or legal guardians of children, and community-based partners, as assigned.

ESSENTIAL FUNCTIONS

  • Monitor children at all times to stay aware of their spiritual, physical and emotional needs and to maintain their constant safety.
  • Assist children with personal tasks such as eating, dressing, and using the restroom.
  • Update parents and primary caregivers on their child’s development and of any observed problems children are having with socializing, learning, or physical activity.
  • Ensure all pre-school and after school activities are pre-planned and occur on a daily basis.
  • Ensure assigned curricula, materials and activity schedules are age-appropriate, consistent with best practices, and meet or exceed relevant accreditation and/or licensing standards.
  • Maintain a regular schedule of meal times, nap times, and play times.
  • Perform light housekeeping duties and keep all meal, nap, and activity areas clean and well-organized.
  • Assists Child Therapist in scheduling and coordination of After-School Enrichment Classes / Activities for children in grades K-5.
  • Assist in being in compliance with all regulatory requirements.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School Diploma or GED required
  • Minimum one year experience in licensed childcare setting preferred
  • Experience with children exposed to homelessness and witnessing domestic abuse preferred
  • Pursuing a minimum of 12 early childhood credits
  • Undergraduate college classes in education preferred
  • Child Development Associate certification preferred

SKILLS:

  • Ability to keep children engaged and under control.
  • Ability to function optimally amongst the complexities of a large pre-school and after-school program for children at risk for developmental delay and trauma-related academic challenges.
  • Exhibits strong active listening skills.
  • Excellent written, verbal, and presentation skills.
  • Must be 21 years of age or older.
  • Ability and willingness to maintain strict confidentiality.
  • Must be familiar with mandatory reporting requirement of adult and child abuse/neglect and HIPAA requirements.
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

The Donor Care Associate is responsible for high-volume donation processing (cash/checks/credit card/in-kind) in a timely and accurate manner. The Donor Care Associate is the initial point of contact for the Donor Care team and professionally handles incoming requests via phone, mail and email from Phoenix Rescue Mission donors, Phoenix Rescue Mission staff and the general public. The Donor Care Associate ensure that requests are handled promptly and thoroughly, and updates donor records both proactively and at the donor’s request.

ESSENTIAL FUNCTIONS

  • Picks-up mail daily from P.O. Box with designated Finance Department staff member.
  • Opens and sorts mail using automated OPEX extraction equipment.
  • Processes donations:
    • Using a specialized automated gift processing system ensures checks and accompanying reply devices are sorted by like-type, scanned in batches and verified for accuracy.
    • Enter and batch into Raiser’s Edge database credit card gifts.
    • Count cash (according to cash handling procedures), enter and batch into Raiser’s Edge.
  • Enter and batch in-kind donations (clothing, food, etc.) into Raiser’s Edge. Works with Gift-In-Kind Acquisitions Coordinator to ensure in-kind donations are recorded accurately and in a timely manner.
  • Answers and directs all incoming Donor Care telephone calls. Responds to phone calls in a timely and professional manner. Directs specific inquiries to the appropriate staff member/department and as appropriate, escalates customer service questions/issues of specific inquiries to Donor Care Coordinator. Accepts credit card and direct debit donations over the phone.
  • Responds to Donor Care email inquiries and requests in a timely and professional manner. Composes/prepares standard mail and email correspondence to donors such as change of address, change in mailing code status, credit card expiration notice, deceased donor records, donor giving history inquiries, etc. Documents correspondence with donor in Raiser’s Edge record.
  • Responsible for hard copy gift records management, including properly storing and destroying hard copy gift records. Secures unprocessed cash, check and credit card gifts in the safe. Maintain 10 business days of processed gifts, including checks and accompanying response devices. Maintain calendar year-end and fiscal year-end gift processing records. Maintain in-kind hard copy records.
  • Provide special event support and assists with registration the day of the event.
  • Assists in database clean-up tasks.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School Diploma or GED
  • Cash handling experience required
  • Previous bank operations or teller experience desirable

SKILLS/QUALIFICATIONS:

  • Demonstrated proficiency with: Microsoft Office, Excel and Word.
  • Knowledge of internet and uses as a resource.
  • Cash handling, reconciliation, record keeping, transaction inquiries and verifications.
  • Excellent oral and written communication and customer service experience.
  • Operate various office machines, including: postage machine; mail opener/cutter; large volume check scanner.
  • Possess problem solving and critical thinking skills.
  • Ability to be discreet and confidential with financial information.
  • High attention to detail and organized.
  • Demonstrated reliability and dependable attendance.
  • Able to perform tasks independently or as part of a close working team.
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position has primary responsibility for identifying, cultivating and soliciting funding sources, to include Charities, Foundations, City, State and Federal agencies. Managing current relationships and establishing new relationships, that result in funding for the Mission’s current needs and long term goals, is essential.  This position will require the successful candidate to be able to seek new opportunities through research in databases, such as Foundation Center On-Line, and other sources that will lead to new funding.   This position will work closely with PRM’s senior leadership to align PRM funding with PRM budgets. Annual funding projections will be the responsibility of this position.

ESSENTIAL FUNCTIONS:

  • Identify, cultivate and prepare proposals/grants.
  • Develop competitive, high-quality proposals/grants. Prepare and coordinate delivery of proposals and reports.
  • Ability to clearly communicate the organization’s mission and programs to potential funders.
  • Meet with PRM’s program staff to determine project and departmental goals/objectives, scope, and funding needs for programs, projects and operations.
  • Monitor and meet all due dates.
  • Collaborates with Development staff to maintain and build current and future relationships
  • Maintain a high quality stewardship process for funders
  • Initiate opportunities and manage the logistics for key PRM staff to interact with current and potential funders for meetings and site visits.
  • Support the overall goals of the Development Department by assisting with writing and special projects, as needed.
  • Maintain proposal/grant files (hard and soft)
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • Bachelor’s Degree, or 4 to 8 years related experience in proposal and/or grant writing; or equivalent combination of education and experience.
  • Knowledge of research, cultivation, solicitation and stewardship strategies and techniques in the area of corporate and foundation fundraising expertise.

Demonstrated ability in proposal and grant writing. A proficiency in Microsoft programs and ability to learn Blackbaud/Raisers Edge donor database.

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Ability to initiate and build relationships with current and future funders and interact via all communication channels with their representatives.
  • Excellent writing, verbal and organizational skills.
  • Exceptional interpersonal and networking skills including the ability to interact effectively with PRM leadership, departmental staff, community leadership, and funding agencies.
  • Must be self-directed hands-on and able to work with program and development staff to achieve department and organizational objectives.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business
  • A Member of the Association of Prospect Research Association and/or the Professional Grant writer’s Association, preferred.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Coordinates and Supports all aspects of PRM Human Resources activities. The position supports a broad range of disciplines including: Benefits Administration (Medical, Dental, and 401k), Training and Development, Legal Compliance, Recruiting, Safety, Insurance, Company Policy, Special Projects, acts as an Employee Liaison to Upper Management and other human resource issues. The position works directly for the Director of Human Resources and works closely with all other company managers. Human Resources Coordinator will also help maintain positive employee relations and work to ensure worker satisfaction through education of HR policies and by fostering a positive work environment. The Human Resources Coordinator should be highly organized, detail oriented and most importantly personable and approachable.

ESSENTIAL FUNCTIONS:

  • Work directly with and report to the Human Resources Director regarding all HR endeavors.
  • Support HR director in educating employees on and monitoring company policies.
  • Maintain the company’s calendar and schedule any meetings the HR director requires.
  • Assist in the full hiring process of employees: includes recruitment, interviews, verifying work-history and references and tracking of new possible candidates in current information system.
  • Help with new-hire procedures: including organizing employee orientation, creating new employee files, administering employee handbooks and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons.
  • Organize, maintain and update employee information as needed.
  • Educate and assist with benefit plans including health care, retirement, Workers Comp etc.
  • Assist with ensuring all health and safety regulations are followed.
  • Assist in preparing materials and help organize employee performance reviews.
  • Assist with employee termination procedures and exit interviews when appropriate, including advising employees on their rights and any benefits they are entitled to.
  • Present any new or additional training materials to employees.
  • Help ensure payroll processes are correct.
  • Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.
  • Assist in ensuring all employee records are filed correctly and kept confidential.
  • Abide by company enforced HR processes and current employment laws and regulations.
  • Under the lead of the HR director, be a vital source of human resources information answering any questions employees may have.
  • Support and assist any other special projects, as requested by the HR Director.

EDUCATION/EXPERIENCE:

  • Desirable Bachelor’s Degree or Associates Degree along with 5-8 years in related field preferred; or equivalent combination of education and experience
  • E-Verify Certified
  • 5-10 years Executive and/or Admin coordinator experience

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Comfortable working in a highly visible role.
  • HR competence and knowledge of HR process and maintain knowledge of current employment laws.
  • Excellent time-management.
  • Positive and personable.
  • Proficient in use of Microsoft Office computer programs.
  • Organize orientations, training sessions, interviews and performance reviews.
  • Ability to read and write the English language.
  • Strong communication skills both oral and written for correspondence, reports and other company materials.
  • Excellent collaborator.
  • Attentive listener, understanding, empathetic and relatable.
  • Able to follow directions accurately and without hesitation.
  • Willing to take initiative and work effectively independently or as part of a team.
  • Works under moderate supervision.
  • Ability to assess complex organizational changes and apply to work plans with precision and timeliness.
  • Ability and willingness to work collaboratively with executive management and other department leadership in order to ensure integration and fulfillment of all HR policies and procedures; ensure deadlines are consistently met.
  • Ability to work with multiple departments and multiple Directors/Managers to achieve goals.
  • Demonstrated understanding of the importance of building collaborative relationships that encourages shared values and common priorities.
  • Ability to maintain composure in stressful situations, deal effectively with difficult situations and/or volunteers appropriately; ability to tactfully handle upset individuals.
  • Excellent problem-solving, organization and planning skills; skilled at multi-tasking.
  • Ability to initiate and follow through on all assignments, with strong attention to detail and sensitivity to timelines/deadlines.
  • Professional integrity and sense of responsibility and accountability.
  • Trustworthy with confidential material and information.
  • Ability to keep Director well informed of current activities, problems and situations on a timely basis.
  • Knowledge of risk management and mitigation factors.
  • Reliable, people person who enjoys working with a diverse range of individuals and puts employee requirements and needs first.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • Occasionally travels to other offices via car. Critical features of this job are described under the previous headings.
  • They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Mission Sharing Supervisor is responsible for the implementation and management of the Mission Sharing Program. The Mission Sharing program distributes food and gifts-in-kind to help meet the needs of the hungry and homeless and engages them for rescue. Food, clothing and household goods are distributed to individuals and families, as well as to other agencies serving people in the need. This position trains and oversees staff and volunteers, collaborates with local governments and community partners and maintains an efficient system of serve at all Mission Sharing centers.

The Mission Sharing Supervisor is responsible for verifying all Mission Sharing data is accurate and that reports are submitted to Phoenix Rescue Mission (PRM) leadership and community stakeholders in a timely manner. This position keeps all policies, procedures, and program tools up-to-date with the current program and in-line with both PRM’s service philosophy and best practices.

The Mission Sharing Supervisor is responsible for verifying that all client-level and other program data are properly recorded. This involves working with volunteers ensuring knowledge and skills required to enter information into the program database; making certain that data is entered in a timely manner; and assisting the supervisor in auditing Mission Sharing data.

ESSENTIAL FUNCTIONS:

  • Oversee the coordination of all Mission Sharing programs and activities while provide staff supervision.
  • Coordinate with Volunteer Services for all Mission Sharing activities to ensure adequate resources for successful services.
  • Work with Gifts-in-Kind (GIK) Coordinator and Operations Manager on procurement of food and other GIK suppliers.
  • Responsible for cost and quality control of food; and record keeping per PRM procedure.
  • Maintain precise and accurate documentation of all program activities, including client files, GIK distribution, Department of Economic Security (DES) paperwork, etc.
  • Collaborate with Mission Sharing Coordinator to ensure clients are connected to the appropriate services and oversee the provision of case management to recipients.
  • Ensure Mission Sharing policies and procedures are adhered to; make revisions as necessary to improve operation.
  • Attend and provide support to events conducted by community partners.
  • Complete administrative tasks as assigned including responding in a timely manner to e-mail correspondence, telephone calls, reporting, data entry, calendaring, etc.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
  • Ensure quality of all Mission Sharing data from the entire team in the PRM database, St. Mary’s database, and all other tracking tools.

EDUCATION/EXPERIENCE:

  • Bachelor’s degree from an accredited college or university in Social Work, Sociology, Psychology or related field with two years’ experience working with people facing poverty; or equivalent combination of education and experience.
  • Valid Arizona State driver’s license; clear driving record; personal vehicle insurance coverage.
  • Fluency in speaking and understanding Spanish preferred.

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Ability to efficiently coordinate resources, working effectively with management, staff and volunteers
  • Ability to plan, schedule, organize and conduct trainings, public presentations, and maintain an organized calendar
  • Ability to run reports, audit and analyze data, and use this information to manage the program
  • Ability to organize, prioritize and meet deadlines in a timely manner and to modify such prioritization at supervisor’s request
  • Ability to connect with and motivate people living in poverty
  • Demonstrate knowledge of the problems facing people living in poverty and provide effective solutions
  • Demonstrate awareness of the resources that help people alleviate poverty and an ability to navigate them
  • Can maintain composure in stressful situations, effectively dealing with difficult or emotional situations appropriately
  • Works well independently or as part of a team
  • Effective oral and written communication skills.
  • Demonstrate record of reliability and attendance
  • Trustworthy with confidential material and information
  • Ability to respond to common inquiries or complaints from clients, volunteers, agencies or members of the community
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business
  • Bi-lingual in Spanish strongly preferred

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is regularly required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate and can sometimes get loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Chief Executive Officer is the highest-ranking executive at Phoenix Rescue Mission (PRM). As a Servant Leader, the CEO is vested with the authority and responsibility to direct the overall operations & resources of PRM in a manner that promotes and encourages the presence of the Lord in all persons and activities of the Mission. To make major high level organizational decisions, implement strategic goals and objectives of the organization with the Chair, and provide necessary information to enable the Board to fulfill its governance function. To build an inspiring culture, give direction and leadership toward the achievement of the Mission’s Mission, Vision, and set the course of future strategic direction. To give direction and leadership toward the achievement of the Mission's philosophy, mission, strategy, and its annual goals and objectives.  To act as the main point of communication between the Board of Directors and organizational operations.

Areas of Competencies: Strong servant leadership skills; excellent and transparent communicator; collaborative with staff at all levels; delegator of responsibilities; forecaster of financial & fundraising needs; utilizes data for process improvement; strong spokesperson; builder of strong trusting relationships - internally and externally; strategic planner; demonstrated implementation skills; strong understanding of resource management; is focused on compliance in regulatory and reporting; Builder of strong collaborative relationships with the Board of Directors.

ESSENTIAL FUNCTIONS:

Christian Values:

  • Collaborate with others in leadership and prayerfully seek the wisdom and exercise the discernment necessary to recognize the leadership the Lord wants for the Mission.
  • Lead and participate in devotions, prayers or other organizational activities that promotes Christian values.
  • Be a solid and credible witness and lifestyle that exemplifies Christ in character and actions.
  • A strong commitment to further the Lord's work through prayer and with whatever resources he makes available.

Community & Public Relations:

  • Act as a primary spokesperson for PRM.
  • Act as an interface between the organization and community.
  • Build alliances and partnerships with other organizations to expand the reach of PRM.
  • Assure that the stated Mission/Values/Programs/Services are consistently presented in a strong, positive image to relevant stakeholders.

Leadership:

  • Demonstrate ethical leadership with a strong commitment to Christian Biblical principles and methods.
  • Practice inspired and transformational servant leadership to promote a positive morale and high-performing culture.
  • Consistently and frequently promote to all staff that the Mission, Vision and Values are reflected in daily activities.
  • Envision new initiatives & address problems to sustain PRM’s future.
  • Collaboratively involve Executive Leadership and Directors in strategic planning.
  • Build trust relations with key partners, internal and external stakeholders, leaders, and staff.
  • Provide timely communications on the state of the organization to employees.
  • Routinely set out time to build relationships with employees through personal engagement.
  • Promote & utilize a 2-way feedback mechanisms and use active listening to more fully understand employees, clients, programs, successes, and challenges.
  • Maintain strict confidentiality on all matters relating to staff, management, programs and clientele.
  • Continuously seek and recruit potential leadership for positions as Ambassadors, Board of Directors, and Executive Committee through the Governance Committee and senior leadership.

Board Relationship:

  • Reports to the Board and works collaboratively with Board Chair and Members.
  • Present and work collaboratively with the Board to establish short & long-term goals.
  • Routinely advise the Board of the state of the organization with up-to-date information.
  • Act as an interface between Board and staff.
  • Work strategically with the Board Governance Committee in the selection of Board Members & Ambassadors.
  • Actively support & carry out the evaluation/direction and specific duties requested by the Board of Directors.
  • Formulate policies and planning recommendations and provide to the Board for approvals where necessary.
  • Review the updated strategic plan with the Board annually.

Resource & Financial Accountability:

  • Oversee the company’s fiscal activity, including budgeting, reporting, auditing & ethical compliance.
  • Oversee metric development of overall organizational financial health.
  • Project future financial performance.
  • Periodically oversee the generation of financial reporting for staff budget compliance.
  • Oversee the acquisition of necessary land, buildings, equipment and vehicles as needed for Mission services. Once acquired, ensure that all assets are kept in top condition through preventative maintenance and proper operation.

Resource Development:

  • Oversees and participates in fundraising strategies, planning, and implementation.
  • Identify resource requirements based on budget for Development.
  • Build professional relationships with key funding sources/grants/donors.
  • Analyze fundraising strategies and their effectiveness.
  • Work collaboratively with Development to ensure that fundraising records and documentation of donors/sources is adequate to track the effectiveness of fundraising and allow for forecasting of the future needs of PRM.

Analysis:

  • Design & interpret results-oriented metrics to evaluate the effectiveness & efficiencies of the organizational performance of PRM’s programs/departments/services/employees that impact overall organizational sustainability.
  • Routinely review effectiveness & efficiencies of operations.
  • Work collaboratively with senior staff to review performance data to develop new strategies/improvements.

Regulatory Accountability:

  • Ensure that all legal and regulatory documents are filed as required, and monitor compliance with federal and state laws and regulations.
  • Ensure that financial audits and reporting are completed as required by state/federal law and regulations.

Staffing & Management:

  • Develop a high-performance team culture that is focused on leadership and accountability at all levels, continuous learning, collaboration, measurement & achievement.
  • Delegate day-to-day leadership and management of PRM areas to Executive Leadership and Directors.
  • Work collaboratively with the human resource department to ensure the overall health of the employee culture.
  • Works collaboratively with senior staff to identify annual staff training standards for employees and provides resources necessary for staff training, coaching, and onboarding.
  • Work with human resources to establish goals for attracting, retention and onboarding of employees.
  • Identify & communicate to the senior staff PRM’s priorities based on short and long-term organizational goals.
  • Delegate day-to-day decision making where appropriate to the senior staff and utilize them to implement new or change initiatives.
  • Identify high level program/service/departmental strategies, plans and procedures to ensure Mission achievement.
  • Encourage and support senior staff to ‘own’ their assigned responsibility areas.

 Strategy & Mission Keeping:

  • Place a priority on requests and time needed for homeless clients, the poor, and those in need.
  • Direct the Mission in the fulfillment of its Mission, Vision & Statement of Faith while always focusing on the presence of the Lord in all programs, people, and activities.
  • Collaboratively work with the Board & Senior Leadership to develop a strategic plan & update annually.
  • Ensure that overall short and long-term objectives are matching with the Mission/Vision of PRM.
  • Oversee operations of PRM and work with senior staff to create efficient & effective operations through continuous quality improvement.

Knowledge Development:

  • Maintain a deep knowledge of community, industry, legislative environment and their impact on PRM.
  • Personally identify & attend professional growth learning seminars to enhance leadership & management skills annually.

Program Development:

  • Collaborate with CPO to continue to respond to community needs with changes & new programs in order to strengthen the existing PRM impact.
  • Collaborate with CPO to encourage team work by senior staff in defining clients, interventions, re-engineering of programs, and crafting appropriate methods of measurement of success or need for improvement.
  • Encourage program quality through analysis of data for continuous improvement.

EDUCATION/EXPERIENCE:

  • Master's Degree in Business Management, Non-Profit Management, Social Work, Sociology or equivalent; A combination of education and experience may be substituted for the Master’s Degree.
  • Demonstrated business and financial management acumen, with prior successful experience managing an organization of similar scope, scale, and purpose.
  • Minimum 10 years’ experience working in a non-profit, faith based organization assisting the needs of the homeless and indigent population. Christian Ministry experience is preferred.

SKILLS:

  • A solid and  credible  Christian  witness  and  lifestyle  that  exemplifies  Christ  in  character  and actions.
  • Must be familiar with personal computer operations, networking, and program applications commonly used in non-profit organizations. Proficient in Microsoft Office software programs.
  • Experience with a variety of funding and financing, including foundation, government, private and other sources. Adept at understanding the requirements of these funding sources.
  • Demonstrate ethical leadership with a strong commitment to Christian Biblical principles and methods.
  • Leadership: Exhibit confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
  • Change Management: Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
  • Budgeting: Works within approved budget; develops and implements cost saving measures; conserves Mission's resources.
  • Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically upholds the Mission's values.
  • Judgment: Displays willingness to make decisions; exhibits sound and accurate decision­ making process; makes timely decisions.
  • Managing People: Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; is available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, services; continually works to improve supervisory skills.
  • Strategic Thinking: Develops strategies to achieve Mission's goals; understands the Mission's strengths and weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Communication: Ability to read, analyze, and interpret common journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from donors, volunteers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to management, public groups, donors, media, public policy makers, elected officials, and/or board of directors. Ability to read and write in English.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and taste or smell.  The employee must frequently lift and/ or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.  Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Social Enterprise (SE) Sales/Marketing Coordinator is responsible for selling the Mission Possible Café, Cookie and Catering product (internal/external) and services by interacting with established customers and developing referrals and new prospects.

The SE Sales/Marketing Coordinator is responsible for serving as an ambassador to the community in sharing a passionate and compelling story of Phoenix Rescue Mission client successes and vocational training through Mission Possible Café.

The SE Sales/Marketing Coordinator is responsible to grow sales and build the brand.

ESSENTIAL FUNCTIONS:

  • Compile lists of prospective customers for use as sales leads, and create a systematic marketing approach to their involvement, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
  • Demonstrate creativity and marketing strengths with the strong ability to think strategically in planning and implementing marketing initiatives and promotions.
  • Display or demonstrate product, using samples or catalog, and emphasizes salable features.
  • Develop and maintain relationships with purchasing contacts.
  • Investigate and resolve customer problems with services and deliveries.
  • Strategically seek out organizations and businesses that could host meetings/events in our Phoenix Room meeting space.
  • Coordinate with the Director of Social Enterprise to provide regular updates and for goal setting.

EDUCATION/EXPERIENCE:

  • Bachelor's degree (B. A.) from an accredited college or university; or equivalent combination of education and experience.

SKILLS:

  • Ability to respond to common inquiries or complaints from customers or members of the business community.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Participates in continuous improvement efforts. Considers the impact on the customer when making decisions. Uses judgment and tact.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Provides oversight and supervision of CLC Intake, RAP and case management services, as well as other program services as directed. Ensures compliance to all PRM policies and procedures. Provides direct supervision to case management services staff, works in collaboration with Work Therapy coordinator; Child Care supervisor; Food Service supervisor; Safety, and Counseling staff. Encourages biblical instruction and opportunity for Christian commitment and spiritual/professional growth to all staff and clients.

ESSENTIAL FUNCTIONS:

  • As Directed by the Program Director, and in conjunction with Case Management Services Manager, identify, provide and evaluate procedures and tools to maintain standards and uniformity for the delivery of all case management services.
  • In consultation with Case Management Services Manager, provide supervision of the training and equipping of staff to deliver case management services.
  • May be assigned by Program Director to develop implementation plans, evaluation strategies and supervision of New Start and Aftercare programming.
    Provide supervisory oversight of assessed program fees and accommodates all PRM Finance requirements.
  • Provide regular training, daily oversight and supervision of case management personnel.
  • In conjunction with RAP staff and PRM Case Services Manager, build and maintain collaborative community partnerships.
  • In conjunction with Volunteer Manager, provides quality volunteer experiences, training and supervisory oversight.
  • Provides supervisory oversight of the Changing Lives Center (CLC) Boutique including all standards and process implementation.
  • In conjunction with the Clinical Supervisor, provides training for, and collaborative consultation with, counseling staff to provide cohesive client case management.
  • As indicated by the Program Director, and in conjunction with Case Management Services Manager, regularly administer evaluation tools and summarize evaluation findings.
  • In conjunction with the Program Director, and in conjunction with Case Management Services Manager, ensures case management services are Handbook compliant and observe all CLC campus requirements.
  • Demonstrates proficiency in all PRM software programs required to deliver quality programs and data to include Microsoft Office Suite and SPERO.
  • Prepares and delivers all required reports for review by Program Director and/or Chief Program Officer.
  • In the absence of the Program Director or if directed, will provide Chapel & Community Meeting leadership.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
  • Participation in training opportunities and community experiences as directed by Program Director and/or Chief Program Officer.

EDUCATION/EXPERIENCE:

  • Master's degree in Counseling, Social Work or related Human Services field
  • Associated licensed professional in Counseling, Social Work or related field
  • Minimum three years’ experience in social services, direct clients services, and counseling
  • Leadership experience required
  • Familiarity and understanding of PRM and CLC programs and services a plus
  • Spanish fluency a plus

SKILLS:

  • Credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Excellent interpersonal skills with a demonstrated ability to effectively supervise/ manage others and concurrent projects
  • Excellent oral and written communication skills
  • Strong organizational and administrative skills; Attention to detail
  • Demonstrated leadership, training and teaching skills
  • Work independently, as well as work effectively in a team environment
  • Intermediate Microsoft Office skills
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business
  • Maintain focus and clarity on PRM’s Mission, Vision and Values

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

An Equal Opportunity Employer

Phoenix Rescue Mission respects, values, and welcomes diversity in the workplace. The Mission will not discriminate against applicants or employees on the basis of gender/sex, race, color, age, national origin, genetic information, disability status, or any other factor protected by the laws applicable to the Mission.

The Mission will consider requests for reasonable accommodation by applicants or employees with a disability. This policy applies to all areas of employment including, but not limited to, recruitment, hiring, training, promotion, compensation, benefits, transfers, or other aspects of employment.

Mission Statement

A leading provider of Christ-centered life transforming solutions to persons facing hunger, homelessness, addiction, and trauma.

Vision Statement

Transformed lives transforming our city.

Values

  • Servant Leadership: We highly value and intentionally serve each other, our clients, and our ministry partners, leading by following Christ's example of servant leadership and teamwork.
  • Empowerment: We invest in the spiritual, personal, and professional empowerment of each other, our clients, and our ministry partners; encouraging and equipping each other for successful Christian living.
  • Restoration: We believe that we first exist to glorify God, and with Christ's love, seek to restore persons to a right relationship with God, self, and others.
  • Vision: We were created on purpose, for a purpose. We dream big and don't let fear steal our calling. We allow God to enlarge our dreams.
  • Excellence: We provide excellent services with integrity, achieve exceptional results, impact our community, and are innovative and collaborative in our approach.
  • Stewardship: We are responsible for the time, talents, and treasures entrusted to us by God and our ministry partners and strive to maximize the impact of these resources.