Employment

It’s hard to find work more satisfying than the ministry of rescue, of helping the homeless, hungry, and hurting find new life and transformation. It’s truly eternal work!

The Phoenix Rescue Mission has been serving the community’s homeless and working poor since 1952. Employees are expected to commit to the precepts in our Statement of Faith and to help the Mission fulfill its Mission Statement, Vision Statement, and Values shown below.

Our hope for you is that you find working at the Mission not only enjoyable but also fulfilling as we walk in Christ’s footsteps, helping our brothers and sisters in need. Come join us in our work of rescue!

Current Job Openings

Phoenix Rescue Mission, a Christ-centered ministry is seeking a Program Director for their Changing Lives Center campus for women and children. The Director is responsible for the development and oversight of all client programs, support operations, and program facilities as designated by the CEO. Programs may include community outreach, shelter solutions, and recovery programs to persons facing poverty, homelessness, addiction, and other life-controlling problems. The Program Director will develop and oversee programs and related services through the involvement of staff, volunteers, social, and auxiliary services. The Program Director will ensure that PRM quality standards, policies, and procedures are communicated and observed in their areas of responsibility. Qualifications include Master’s degree in Administration, Ministry, Social Work or related field; minimum five years’ experience managing an interdisciplinary group in a non-profit or faith based social service organization and a credible Christian witness and lifestyle.

 

ESSENTIAL FUNCTIONS:

  • Develop and oversee the delivery of all programs, counseling, and case management services. Assist in the development and achievement of Mission's service goals and target outcomes.
  • Recruit, supervise, evaluate, and develop staff to ensure an appropriately trained and skilled workforce to provide quality services to guests and clients.
  • Develop, promote, and monitor program related industry designed to provide vocational development opportunities for clients, employment opportunities for qualified graduates, and revenues for the Mission.
  • Provide administrative supervision and ensure quality clinical supervision to staff. Ensure quality service delivery, proper case documentation, and record keeping.
  • Ensure appropriate client supervision and participation in program activities.
  • Ensure a safe, clean, and healthy environment of clients, staff, volunteers, and visitors.
  • Provide direct services to clients including assessments, case management, education, individual and group counseling as needed.
  • Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services to shelter quests and clients.
  • Facilitate staff meetings and report legal/ethical issues and clinical program matters.
  • Respond to problems/concerns related to operation of Mission campus via phone during off hours and weekends
  • Prepare statistical reports and narrative reports as requested for supervisor. Ensure that Phoenix Rescue Mission policies and procedures are communicated and followed.
  • Assist with Phoenix Rescue Mission special events and the public relations and development efforts of Phoenix Rescue Mission which includes in-house tours, speaking engagements, participation with outside agencies, meeting with volunteers and contacts with church, and other outside groups.
  • Assist in the preparation and administration of operational budgets and fiscal policies. Ensure proper stewardship of CLC/Mission equipment, facilities, and resources.
  • Ensure effective collaboration with other Phoenix Rescue Mission centers and programs to maximize the success of Phoenix Rescue Mission programs and continuum of care.
  • Assist in facilitating Phoenix Rescue Mission's leadership development programs and internships.
  • Gather, analyze, and summarize data concerning clients and staff. Interpret and report data for program improvement and organizational policy.  Keep abreast of trends and changes in this field of ministry and make necessary adjustments in services.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
  • Monitors community engagement to ensure quality delivery of services, maintains a success measurement system with metrics, prepares and delivers report as requested.
  • Attend and participate in all management meetings.

 

EDUCATION/EXPERIENCE:

  • Master’s degree in Administration, Ministry, Social Work, or related field from an accredited college or university
  • Minimum 5 years supervisory experience of interdisciplinary groups in a faith based organization
  • Professional licensure and/or clinical supervisor certification preferred

 

Please send cover letter and resume to hr@phoenixrescuemission.org

Phoenix Rescue Mission, a Christ-centered ministry is seeking a Program Director for their community services campus. The Director is responsible for the development and oversight of all client programs, support operations, and program facilities as designated by the CEO. Programs may include community outreach, shelter solutions, and recovery programs to persons facing poverty, homelessness, addiction, and other life-controlling problems. The Program Director will develop and oversee programs and related services through the involvement of staff, volunteers, social, and auxiliary services. The Program Director will ensure that PRM quality standards, policies, and procedures are communicated and observed in their areas of responsibility. Qualifications include Master’s degree in Administration, Ministry, Social Work or related field; minimum five years’ experience managing an interdisciplinary group in a non-profit or faith based social service organization and a credible Christian witness and lifestyle.

 

ESSENTIAL FUNCTIONS:

  • Develop and oversee the delivery of all programs, counseling, and case management services. Assist in the development and achievement of Mission's service goals and target outcomes.
  • Recruit, supervise, evaluate, and develop staff to ensure an appropriately trained and skilled workforce to provide quality services to guests and clients.
  • Develop, promote, and monitor program related industry designed to provide vocational development opportunities for clients, employment opportunities for qualified graduates, and revenues for the Mission.
  • Provide administrative supervision and ensure quality clinical supervision to staff. Ensure quality service delivery, proper case documentation, and record keeping.
  • Ensure appropriate client supervision and participation in program activities.
  • Ensure a safe, clean, and healthy environment of clients, staff, volunteers, and visitors.
  • Provide direct services to clients including assessments, case management, education, individual and group counseling as needed.
  • Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services to shelter quests and clients.
  • Facilitate staff meetings and report legal/ethical issues and clinical program matters.
  • Respond to problems/concerns related to operation of Mission campus via phone during off hours and weekends
  • Prepare statistical reports and narrative reports as requested for supervisor. Ensure that Phoenix Rescue Mission policies and procedures are communicated and followed.
  • Assist with Phoenix Rescue Mission special events and the public relations and development efforts of Phoenix Rescue Mission which includes in-house tours, speaking engagements, participation with outside agencies, meeting with volunteers and contacts with church, and other outside groups.
  • Assist in the preparation and administration of operational budgets and fiscal policies. Ensure proper stewardship of CLC/Mission equipment, facilities, and resources.
  • Ensure effective collaboration with other Phoenix Rescue Mission centers and programs to maximize the success of Phoenix Rescue Mission programs and continuum of care.
  • Assist in facilitating Phoenix Rescue Mission's leadership development programs and internships.
  • Gather, analyze, and summarize data concerning clients and staff. Interpret and report data for program improvement and organizational policy.  Keep abreast of trends and changes in this field of ministry and make necessary adjustments in services.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
  • Monitors community engagement to ensure quality delivery of services, maintains a success measurement system with metrics, prepares and delivers report as requested.
  • Attend and participate in all management meetings.

 

EDUCATION/EXPERIENCE:

  • Master’s degree in Administration, Ministry, Social Work, or related field from an accredited college or university
  • Minimum 5 years supervisory experience of interdisciplinary groups in a faith based organization
  • Professional licensure and/or clinical supervisor certification preferred

 

Please send cover letter and resume to hr@phoenixrescuemission.org

This position specializes in the application of Christ-centered individual and group counseling to persons who are seeking recovery from substance/chemical dependency, domestic violence, trauma and/or other life-controlling problems. Position is responsible for supervising and managing performance of counselors, interns and other assigned staff. The Clinical Supervisor functions as a key member of the team and works closely with the Program Directors, Recovery Program Counselors, Interns and Staff.

ESSENTIAL FUNCTIONS:

  • Oversees clinical supervision of Recovery Program Counselors and others as assigned. Provides feedback and acts as a resource to group on counseling matters. Conducts performance appraisals of assigned staff.
  • Oversees and Assists in the Orientation of all incoming Counseling Interns.
  • Provides one hour of weekly supervision to Counseling Interns and periodically sits in on sessions as an evaluation tool.
  • Supervises Recovery Program Counselors and Interns as they conduct an initial assessment of clients to gather, analyze and synthesize the data to formulate a treatment plan.
  • In special cases when clinical expertise is needed, provides screening assessments to potential clients in RAP for eligibility and appropriateness for program participation or for referral to other agencies.
  • In special cases when clinical expertise is needed, counsels Aftercare clients using various counseling theories, approaches, and methods to establish and maintain an effective counselor-client relationship and facilitate the client’s engagement in the Aftercare program.
  • Conducts periodic re-assessments of Aftercare clients to gather, analyze and synthesize the data; adjust/modify the treatment plan as appropriate.
  • Supervises the Recovery Program Counselors and Interns while they monitor the progress of clients in their Recover Care Plan and their readiness for successful phase transitions, graduation, and participation in after-care programs.
  • Monitors Recovery Program Counselors and Interns client notes as they maintain accurate records in a professional manner; i.e., are kept in accordance with standards within the chemical dependency counseling field.
  • Approves Seminars and Conferences for the Recovery Program Counselors and Staff as well as prepares and presents educational classes, vocational skills classes, and other classes or trainings as required.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle

 

 EDUCATION/EXPERIENCE:

  • Master’s degree and Independent Licensed in a AZ Behavioral Health (LPC. LMFT. LCSW, LISAC) required
  • Minimum 3 years’ experience working in a faith based social service program
  • Demonstrated experience supervising professionals in a social service setting preferred
  • Level 1 Fingerprint Clearance required

 

SKILLS:

  • Professional experience in prevention, crisis intervention, education and treatment required
  • Professional expertise and experience with alcohol/substance addiction and trauma history required
  • Ability to coach and mentor other professionals
  • Successful internal and external working relationships
  • Excellent written, verbal and presentation skills
  • Knowledge of non-profit health and human services for homeless populations serving men, women and children
  • Trustworthy with confidential material and information
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • A command of all Microsoft Office applications used by the mission
  • Professional manner, appearance and communications
  • Flexible schedule, position may require some evening and weekend work
  • Must be familiar with statutes related to HIPAA requirements.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position specializes in the application of Christ-centered individual and group counseling to persons and children who are seeking recovery from substance/chemical dependency, domestic violence, and/or other life-controlling problems.

 

ESSENTIAL FUNCTIONS:

  • Screen potential clients for eligibility and appropriateness for program participation or referral to other agencies
  • Assists selected individuals for program participation in completing intake process
  • Conducts initial assessment of client to gather, analyze and synthesize data to formulate an appropriate progress plan
  • Provides corrective measures, guidance and instruction to clients
  • Serves as Counselor in-charge on a rotating basis to resolve client programmatic issues
  • Counsels clients using various counseling theories, approaches, and methods to establish and maintain an effective counselor-client relationship; facilitates the client’s engagement in the discipleship process
  • Conducts periodic re-assessments of clients to gather, analyze and synthesize data; adjusts/modifies the progress plan as needed based on data review
  • Monitors client’s progress and assesses their readiness for phase transitions, graduation and participation in after-care programs
  • Participates in client discharge process as necessary
  • Maintains accurate records and client notes in a professional manner; ensures all client information is kept in accordance with established standards
  • Prepares and presents educational and other classes as required
  • Conducts assessment of clients applying for leadership roles within the Transformation Program
  • Actively participates in Center activities such as client Baptism and Graduation
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

ADDITIONAL FUNCTIONS FOR: Child Counselor

  • Perform Assessment of each child once admitted to the program;
  • Children’s individual and group counseling utilizing play therapy, and coordination of complimentary community based services as appropriate
  • Co-facilitation of family counseling and Creating Healthy Family Relationship sessions
  • Scheduling and coordination of After School Enrichment Classes for children in grades K-5
  • Coordinate prevention and after school activity services among CLC community collaborative partners;
  • Meet with CLC respective team members to establish a plan of CLC program services and coordinate with each child’s and mother’s progressive phase of program, graduation and aftercare plans;
  • Ensures clinical care plan and progress is communicated to and integrated with child’s individualized residential recovery medical, dental care and academic plans;
  • Coordinate collaborative agency representatives to deliver on-site sessions
  • Develop, coordinate, and implement prevention and enrichment classes, in partnership with other internal resources for the CLC residents- preschool through school age children during the afterschool hours

 

EDUCATION/EXPERIENCE:

  • Associate Counselor: Master’s degree in a human services field such as counseling, social work, addictions, Marriage and Family Therapy; Associate licensure in the state of Arizona in any of the above mentioned disciplines AND minimum one year experience counseling clients in a Christ Centered Ministry. Committed to attain full licensure within two years of attaining Associate level license
  • Counselor: Master’s degree in a human services field such as counseling, social work, addictions, or marriage and family therapy; full licensure in the state of Arizona in any of the above mentioned disciplines AND minimum of two (2) years’ experience counseling clients in a Christ Centered Ministry.
  • Child Counselor: Meet the requirements of either the Associate Counselor or Counselor and possess experience working with children zero to 12 in a counseling setting

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Knowledge of other agencies that provide social services for children’s, women, and families within Maricopa County
  • Knowledge of non-profit health and human services agencies that serve the homeless (men, women and children) in Maricopa County
  • Must be familiar with Federal and State laws regarding client confidentiality and mandatory reporting
  • Successful internal and external working relationships
  • Excellent written, verbal and presentation skills
  • Excellent networking skills
  • Ability to work evenings and weekends as determined by Program needs
  • Knowledge of children’s, women and family focused providers in Maricopa County (Child Counselor)
  • Knowledge of health and human services for homeless populations with children (Child Counselor)
  • Must be familiar with statutes related to mandatory reporting of child abuse/neglect (Child Counselor)
  • Current AZ Level 1 Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Responsible for providing infant, pre-school, and/or after-school care and education services (including developmental services) to children of clients.

Works closely with on-site team members, the mothers or legal guardians of children, and community-based partners, as assigned.

 

ESSENTIAL FUNCTIONS:

  • Supervising and nurturing of children in the assigned age group; monitors the progress of each child
  • Ensures all pre-school and after school activities are pre-planned and occur on a daily basis
  • Ensures assigned curricula, materials and activity schedules are age-appropriate, consistent with best practices, and meet or exceed relevant accreditation and/or licensing standards
  • Monitors the progress of each child
  • Assists Child Therapist in scheduling and coordination of After-School Enrichment Classes / Activities for children in grades K-5
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle

 

EDUCATION/ EXPERIENCE:

  • High School Diploma or GED
  • Minimum one year experience in childcare setting
  • Pursuing a minimum of 12 early childhood credits
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action
  • Level One Fingerprint Clearance Card in good standing
  • Undergraduate college classes in education preferred
  • Ability to function optimally amongst the complexities of a large pre-school and after-school program for children at risk for developmental delay and trauma-related academic challenges
  • Prefer experience with children exposed to homelessness and witnessing domestic abuse

 

SKILLS:

  • Successful internal and external working relationships.
  • Excellent written, verbal, and presentation skills.
  • Must be 21 years of age or older
  • Ability and willingness to maintain strict confidentiality;
  • Must be familiar with statutes related to mandatory reporting of adult and child abuse/neglect and HIPAA requirements.
  • Able to read and write the English language

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Donor Care Associate is responsible for high-volume donation processing (cash/checks/credit card/in-kind) in a timely and accurate manner.  The DCA is the initial point of contact for the Donor Care team and professionally handles incoming requests via phone, mail and email from PRM donors, PRM staff and the general public. Ensure that requests are handled promptly and thoroughly. Update donor records both proactively and at the donor’s request.

 

ESSENTIAL FUNCTIONS:

  • Picks-up mail daily from P.O. Box with designated Finance Department staff member.
  • Opens and sorts mail using automated OPEX extraction equipment.
  • Processes donations:
    • Using a specialized automated gift processing system ensures checks and accompanying reply devices are sorted by like-type, scanned in batches and verified for accuracy.
    • Enter and batch into Raiser’s Edge database credit card gifts.
    • Count cash (according to cash handling procedures), enter and batch into Raiser’s Edge.
  • Enter and batch in-kind donations (clothing, food, etc.) into Raiser’s Edge. Works with Gift-In-Kind Acquisitions Coordinator to ensure in-kind donations are recorded accurately and in a timely manner.
  • Answers and directs all incoming Donor Care telephone calls. Responds to phone calls in a timely and professional manner. Directs specific inquiries to the appropriate staff member/department and as appropriate, escalates customer service questions/issues of specific inquiries to Donor Care Coordinator. Accepts credit card and direct debit donations over the phone.
  • Responds to Donor Care email inquiries and requests in a timely and professional manner. Composes/prepares standard mail and email correspondence to donors such as change of address, change in mailing code status, credit card expiration notice, deceased donor records, donor giving history inquiries, etc. Documents correspondence with donor in Raiser’s Edge record.
  • Responsible for hard copy gift records management, including properly storing and destroying hard copy gift records. Secures unprocessed cash, check and credit card gifts in the safe. Maintain 10 business days of processed gifts, including checks and accompanying response devices. Maintain calendar year-end and fiscal year-end gift processing records. Maintain in-kind hard copy records.
  • Provide special event support and assists with registration the day of the event.
  • Assists in database clean-up tasks.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

EDUCATION/EXPERIENCE:

  • High School Diploma or GED
  • Cash handling experience required
  • Previous bank operations or teller experience desirable

 

SKILLS/QUALIFICATIONS:

  • Demonstrated proficiency with: Microsoft Office, Excel and Word
  • Knowledge of internet and uses as a resource
  • Cash handling, reconciliation, record keeping, transaction inquiries and verifications
  • Excellent oral and written communication and customer service experience.
  • Operate various office machines, including: postage machine; mail opener/cutter; large volume check scanner
  • Possess problem solving and critical thinking skills
  • Ability to be discreet and confidential with financial information
  • High attention to detail and organized
  • Demonstrated reliability and dependable attendance
  • Able to perform tasks independently or as part of a close working team
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 15 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

Responsible for maintenance of all PRM facilities, including machinery, plumbing, electrical systems, heating and cooling, commercial appliance repair and cosmetic upkeep. As well as pairing with base level technicians to grow and enhance skillsets while leading competently to achieve and complete tasks efficiently.  Responds to facilities maintenance emergencies when needed by being “on call” during off hours.

ESSENTIAL FUNCTIONS:

  • Works closely with Facilities Maintenance Supervisor to prioritize, plan, and execute assigned facilities maintenance tasks and projects
  • Leads crew while working on projects or tasks and is an example to entry level technicians
  • Assists Facilities Maintenance Supervisor with training new facilities maintenance technicians and work therapy clients who assist with maintenance projects
  • May perform any or a combination of the following tasks: carpentry, plumbing, masonry, electrical, machine repair, plant layout, painting, HVAC, commercial appliance repair and janitorial
  • Uses hand tools and power tools needed to accomplish the tasks listed above
  • Reads and interprets drawings, sketches, and O.E.M. instructions and specifications as needed
  • Acts as a first responder to after-hours facilities maintenance emergencies when needed
  • Assists in the development skillsets of base level technicians
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent; Associates degree or certification from a technical school in facilities, HVAC, plumbing and/or electrical highly desired
  • Minimum three years’ experience in facilities maintenance
  • Experience maintaining buildings, landscaping and residential units

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Knowledge in operating vehicles, machines or mechanized equipment.
  • Knowledge of machines and tools including their designs, uses, repair and maintenance.
  • Strong leadership and teaching capabilities
  • Knowledge of obtaining and seeing the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Strong problem solving and troubleshooting skills
  • Focus on safety and following all establishing rules and precautions
  • Knowledge of OSHA requirements
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to fingers, handle, or feel and reach with hands and arms.  The employee is required to stand, walk, stoop, kneel, crouch, bend, or crawl.  Employee frequently pushes, pulls, lifts, and reaches, occasionally may twist his body.  The employee must frequently lift and/ or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

An Equal Opportunity Employer

Phoenix Rescue Mission respects, values, and welcomes diversity in the workplace. The Mission will not discriminate against applicants or employees on the basis of gender/sex, race, color, age, national origin, genetic information, disability status, or any other factor protected by the laws applicable to the Mission.

The Mission will consider requests for reasonable accommodation by applicants or employees with a disability. This policy applies to all areas of employment including, but not limited to, recruitment, hiring, training, promotion, compensation, benefits, transfers, or other aspects of employment.

Mission Statement

Providing Christ-centered, life-transforming solutions to persons facing hunger and homelessness.

Vision Statement

A community mobilized to transform lives and end hunger and homelessness.

Values

  • Christ-Centered: We believe that we first exist to glorify God and advance His kingdom; through grace we receive and grace we share.
  • Servant Leadership: We highly value and intentionally serve each other, our clients, and our ministry partners, leading by following Christ’s example.
  • Transformation: We invest in the spiritual, personal, and professional development of one another, restoring and equipping each other for intentional living.
  • Stewardship: We are responsible for the time, talents, and treasures entrusted to us by God and our ministry partners and strive to maximize the impact of these resources.
  • Excellence: We provide excellent services, achieve results, impact our community, and are innovative and collaborative in our approach.