Employment

It’s hard to find work more satisfying than the ministry of rescue, of helping the homeless, hungry, and hurting find new life and transformation. It’s truly eternal work!

The Phoenix Rescue Mission has been serving the community’s homeless and working poor since 1952. Employees are expected to commit to the precepts in our Statement of Faith and to help the Mission fulfill its Mission Statement, Vision Statement, and Values shown below.

Our hope for you is that you find working at the Mission not only enjoyable but also fulfilling as we walk in Christ’s footsteps, helping our brothers and sisters in need. Come join us in our work of rescue!

Current Job Openings

The Campaign Coordinator is responsible for the planning, organizing, and coordinating the efforts of Phoenix Rescue Mission necessary to raise capital campaign gift income.

The Campaign Coordinator is responsible for keeping the campaign on schedule and progressing toward the goal.

The Campaign Coordinator is responsible for coordinating meetings with major donors, conduct prospect research, ensure gift acknowledgement, and manage events.

Essential Functions:

  • Works with Phoenix Rescue Mission’s staff, volunteers, and the consultant in the development of a capital campaign plan with objectives, goals, methods and a reasonable timeline.
  • Organizes staff and volunteers to fulfill their roles in the campaign seeking current gifts from the following sources: individuals, churches, businesses, foundations, and corporations.
  • Solicits support from assigned donor prospects.
  • Develops and maintains reports on progress toward goals.
  • Oversees an effective record and acknowledgment system.
  • Manages Phoenix Rescue Mission’s capital campaign needs in the area of proposals, key donor correspondence, promotional materials, and other marketing ideas necessary to sustain the fund raising efforts for the capital campaign.
  • Works with volunteers, staff, and consultants as needed to accomplish specialized tasks such as banquets, briefings, promotions, orientation to tasks, and capital campaign marketing strategy.
  • Performs other duties as assigned by the supervisor.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

Education/Experience:

  • Bachelor’s degree from an accredited college or university in Business Administration or other appropriate degree.
  • 2 to 4 years of experience giving and working with non-profit Christian organizations; should derive satisfaction from raising money.

Skills:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action.
  • Demonstrate excellent written and verbal communication skills.
  • Demonstrate ability to be analytical, innovative, decisive, and tough-minded.
  • Ability to be organized,  a concise thinker and communicator.
  • Ability to be strong and inspirational with staff, board, and volunteer leaders.
  • Ability to efficiently coordinate resources, working effectively with management, staff and volunteers.
  • Effectively communicate with and be persuasive with prospects.
  • Ability to be imaginative in packaging projects for fund raising.
  • Demonstrate high moral integrity.
  • Demonstrate patience and perseverance during the donor education and cultivation cycle.
  • Ability to travel within the area of the constituency.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • Flexible schedule, position requires work on some evening and weekends.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY

Responsible for assisting in conducting case management assessments on community, shelter and program clients; developing individual service plans, and assisting for proper program placement. Coordinates the delivery of support services for clients such as medical, legal and ancillary to remove potential obstacles and enhance the potential for client success. Monitors client progress towards achieving service plan goals, conducts regular plan reviews and adjusts as necessary. Maintains relationships with outside agencies to which clients can be referred. May coordinate certain programmatic functions as designated by Program Director.

 

ESSENTIAL FUNCTIONS

  • Provides a referral for rejected applicants to other, more appropriate community agencies and institutions
  • Supervise client’s self-administered prescriptions ensuring prescriptions are followed as written. Maintains and logs all medication given to client
  • Attends inter-agency meetings and conference as requested.
  • Maintains records of medical appointments, court appearances, or other appointments as are required by center procedure and policy.
  • Transportation of clients to various appointments as needed.
  • Prepares and distributes daily appointment record listing the client’s appointments (medical, legal, counseling, etc.).
  • Assists in developing an individualized case plan with each client.
  • Conducts periodic meetings with clients to assess the client’s progress in achieving case plan goals.
  • May provide administrative support to Program Director or clinical staff to include client database management
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle

 

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent
  • One year experience performing case management in a similar setting.
  • Associate degree in Social Work, Psychology, Counseling or Social Service field preferred
  • Certification in Peer Support highly desired

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Ability and willingness to initiate and follow through on all assignments, with attention to detail.
  • Ability and willingness to keep supervisor well-informed of current activities, problems, and situations on a timely basis.
  • Ability to maintain composure in stressful situations, to effectively deal with difficult situations, to effectively deal with clients and volunteers appropriately and to tactfully handle upset or irritated individuals.
  • Ability to work independently, as well as to work effectively in a team environment.
  • Proficient in use of computer programs, including Microsoft Word and Excel.
  • Demonstrated communication skills, both oral and written.
  • Ability and willingness to serve a disadvantaged population with dignity and respect.
  • Ability and willingness to keep confidential material and information confidential.
  • Must meet and maintain the requirements of being an approved driver of PRM vehicles on PRM business
  • Flexible schedule, position may require some weekend or evening responsibilities.
  • Fluency in speaking Spanish a plus.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel or crouch.  The employee will often lift and/ or move up to 15 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

The Chief Program Officer is a key member of the Executive Leadership Team and works closely with the CEO, the CFO, and Directors. The CPO focuses primarily on the overall development, expansion, integration, continuous improvement and implementation of PRM’s comprehensive program strategies; and ensures the creation, the quality, effectiveness, efficiencies, coordination, and consistency of PRM Programs & Services. The CPO is responsible for the development and oversight of all client programs as designated by the CEO.

Competencies: Servant leadership; strategic thinking and planning, results driven, business and administrative skills, ability to collaborate and make decisions that support the Mission. Has the ability to operationalize and manage financial goals and objectives as part of the strategic plan. Ability to oversee employee and staff planning for programs and services. Excels at delegating tasks and has exceptional communication and active listening skills.
Essential Functions

Christian Values:
• Collaborate with others in leadership and prayerfully seek the wisdom and exercise the discernment necessary to recognize the leadership the Lord wants for the Mission.
• Lead and participate in devotions, prayers or other organizational activities that promotes Christian values.
• Be a solid and credible witness and exhibit a lifestyle that exemplifies Christ in character and actions.

Efficiencies/Effectiveness:
• Routinely reports to the CEO and provide reports on efficiencies, effectiveness & status of programs.
• Prepare statistical reports and narrative reports as requested.
• Contribute to PRM’s strategic plan and direction in collaboration with the CEO and senior staff (Chiefs and Directors).
• Utilize the strategic plan and general priorities to monitor and set goals for efficiencies & effectiveness of programs and services.
• Identify reporting metrics based on result-oriented performance of programs and meeting of client needs.
• Ensure that there is optimum functionality (structure & personnel) of the programs to support sustainable growth.
• Work collaboratively with senior staff to identify process/systems changes in programs in order to be more effective and efficient while still maintaining quality in client services.
• Evaluate effectiveness of programs/services based on client satisfaction & success.

Systems:
• Collaborate with senior staff to develop and implement plans, systems, and processes that impact other areas.
• Ensure that the 2-way feedback mechanism is promoted and utilized to the betterment of PRM, staff, and clients.
• Ensure that PRM quality standards, policies, and procedures are communicated and observed.

Programs:
• Provide day-to-day leadership and management of Directors who are direct reports.
• Develop, promote, and monitor programs to provide vocational development opportunities for clients, employment opportunities for qualified graduates, and revenues for PRM.
• Provide administrative supervision and ensure quality clinical supervision of staff. Ensure quality service delivery, proper case documentation, and record keeping.
• Provide direct services to clients including assessments, case management, education, and individual and group counseling as needed.
• Assign goals and responsibilities based on overall PRM objectives to team members and work with them to develop strategies to achieve the goals.
• Oversee and work collaboratively and creatively with senior staff in the creation/design and delivery of program services, and the re-engineering of current programs.
• Establish procedures as needed for compliance in programs and for employees that serve in the program areas.
• Oversee program functions and provide support necessary for on-going issues, concerns and implementation.
• Ensure that program staff maintain positive relationships with clients, other staff, and external stakeholders.
• Facilitate PRM’s relationship with University partners in providing quality clinical internships for counseling and social work students.

Staffing & Management:
• Act as a leader and advisor to PRM leaders on programs.
• Recruit, supervise, evaluate, and develop program staff.
• Develop a high-performance team culture that is focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and achievement.
• Work collaboratively with senior staff to translate high level organizational objectives into lower level program and employee driven goals.
• Ensure appropriate coaching and training necessary for maximum performance of employees in programs.
• Work collaboratively with Human Resources and oversee the attracting, retention and onboarding of employees that work in programs.
• Work collaboratively with senior staff and Human Resources on a routine analysis of employee satisfaction, retention, knowledge learning, on-boarding, and other staffing metrics and recommend changes.
• Attend and participate in all management meetings as required.

Culture:
• Act as a role model and lead by example on the Programs team using our cultural values as a guide.
• Promote a positive culture of the organization through personal Servant Leadership.
• Provide an open-door policy for senior staff and for staff to ask questions and receive feedback.
• Develop strong trusting relationships with other leaders and staff.
• Continuously promote the Mission, Vision and Values to all staff as a benchmark of PRM.

Budgetary & Finance:
• Develop annual budgets for Programs and make recommendations to the CEO.
• Manage team and initiatives within the budget allocated for Programs.
• Oversee and ensure timely reporting and disbursements from the PRM Program budget.
• Collaborates with the CEO, and senior staff in making budget goal adjustments as needed.

Development:
• Assists the CEO and CDO in fundraising, public relations, special events or promoting PRM ventures as requested.
• Works collaboratively with Development to provide necessary information needed for grants and other fundraising activities.
• Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services and partner relationships.

Regulatory:
• Ensure compliance with all legal, regulatory, licensing and accreditation requirements to include holding staff accountable for compliance with required regulations and procedures.
• Maintain appropriate internal controls and procedures in the Programs.

Education/Experience

• Master’s degree in Administration, Ministry, Social Work, or related field from an accredited college or university. A combination of education and experience may be substituted for the Master’s Degree.
• Minimum 5 years’ experience in developing, implementing, and administering Christ-centered programs and curriculum dealing with life controlling issues such as homelessness, addiction, domestic violence, trauma recovery, etc.
• Minimum 5 years’ experience managing and developing a team of professionals.
• Experience building and maintaining relationships with external groups to include volunteers, churches, ministries, educational institutions, government, social service agencies, etc.
• Professional licensure and/or clinical supervisor certification preferred.

Skills

• Must have strong demonstrated leadership, administrative, and supervisory skills.
• Ability to carry out responsibilities in accordance with PRM's policies and procedures as well as applicable laws.
• Strong problem-solving and conflict resolution skills using biblical based principles.
• Ability to interpret and incorporate Biblical principles and related scriptural references into counseling and education of residents.
• Experience in interviewing, hiring/termination and training employees; performance management.
• Ability to gain working knowledge of local and regional social service resources.
• Good organizational skills and proficient in Microsoft Office software programs.
• A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
• Trustworthy with confidential material and information.
• Professional manner, appearance, and communications.
• Flexible schedule, position requires weekend and evening events.
• Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
• Fluency in Spanish a plus.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/ or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position specializes in the application of Christ-centered individual and group counseling to persons and children who are seeking recovery from substance/chemical dependency, domestic violence, and/or other life-controlling problems.

 

ESSENTIAL FUNCTIONS:

  • Screen potential clients for eligibility and appropriateness for program participation or referral to other agencies
  • Assists selected individuals for program participation in completing intake process
  • Conducts initial assessment of client to gather, analyze and synthesize data to formulate an appropriate progress plan
  • Provides corrective measures, guidance and instruction to clients
  • Serves as Counselor in-charge on a rotating basis to resolve client programmatic issues
  • Counsels clients using various counseling theories, approaches, and methods to establish and maintain an effective counselor-client relationship; facilitates the client’s engagement in the discipleship process
  • Conducts periodic re-assessments of clients to gather, analyze and synthesize data; adjusts/modifies the progress plan as needed based on data review
  • Monitors client’s progress and assesses their readiness for phase transitions, graduation and participation in after-care programs
  • Participates in client discharge process as necessary
  • Maintains accurate records and client notes in a professional manner; ensures all client information is kept in accordance with established standards
  • Prepares and presents educational and other classes as required
  • Conducts assessment of clients applying for leadership roles within the Transformation Program
  • Actively participates in Center activities such as client Baptism and Graduation
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

ADDITIONAL FUNCTIONS FOR: Child Counselor

  • Perform Assessment of each child once admitted to the program;
  • Children’s individual and group counseling utilizing play therapy, and coordination of complimentary community based services as appropriate
  • Co-facilitation of family counseling and Creating Healthy Family Relationship sessions
  • Scheduling and coordination of After School Enrichment Classes for children in grades K-5
  • Coordinate prevention and after school activity services among CLC community collaborative partners;
  • Meet with CLC respective team members to establish a plan of CLC program services and coordinate with each child’s and mother’s progressive phase of program, graduation and aftercare plans;
  • Ensures clinical care plan and progress is communicated to and integrated with child’s individualized residential recovery medical, dental care and academic plans;
  • Coordinate collaborative agency representatives to deliver on-site sessions
  • Develop, coordinate, and implement prevention and enrichment classes, in partnership with other internal resources for the CLC residents- preschool through school age children during the afterschool hours

 

EDUCATION/EXPERIENCE:

  • Associate Counselor: Master’s degree in a human services field such as counseling, social work, addictions, Marriage and Family Therapy; Associate licensure in the state of Arizona in any of the above mentioned disciplines AND minimum one year experience counseling clients in a Christ Centered Ministry. Committed to attain full licensure within two years of attaining Associate level license
  • Counselor: Master’s degree in a human services field such as counseling, social work, addictions, or marriage and family therapy; full licensure in the state of Arizona in any of the above mentioned disciplines AND minimum of two (2) years’ experience counseling clients in a Christ Centered Ministry.
  • Child Counselor: Meet the requirements of either the Associate Counselor or Counselor and possess experience working with children zero to 12 in a counseling setting

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Knowledge of other agencies that provide social services for children’s, women, and families within Maricopa County
  • Knowledge of non-profit health and human services agencies that serve the homeless (men, women and children) in Maricopa County
  • Must be familiar with Federal and State laws regarding client confidentiality and mandatory reporting
  • Successful internal and external working relationships
  • Excellent written, verbal and presentation skills
  • Excellent networking skills
  • Ability to work evenings and weekends as determined by Program needs
  • Knowledge of children’s, women and family focused providers in Maricopa County (Child Counselor)
  • Knowledge of health and human services for homeless populations with children (Child Counselor)
  • Must be familiar with statutes related to mandatory reporting of child abuse/neglect (Child Counselor)
  • Current AZ Level 1 Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Responsible for providing infant, pre-school, and/or after-school care and education services (including developmental services) to children of clients.

Works closely with on-site team members, the mothers or legal guardians of children, and community-based partners, as assigned.

 

ESSENTIAL FUNCTIONS:

  • Supervising and nurturing of children in the assigned age group; monitors the progress of each child
  • Ensures all pre-school and after school activities are pre-planned and occur on a daily basis
  • Ensures assigned curricula, materials and activity schedules are age-appropriate, consistent with best practices, and meet or exceed relevant accreditation and/or licensing standards
  • Monitors the progress of each child
  • Assists Child Therapist in scheduling and coordination of After-School Enrichment Classes / Activities for children in grades K-5
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle

 

EDUCATION/ EXPERIENCE:

  • High School Diploma or GED
  • Minimum one year experience in childcare setting
  • Pursuing a minimum of 12 early childhood credits
  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action
  • Level One Fingerprint Clearance Card in good standing
  • Undergraduate college classes in education preferred
  • Ability to function optimally amongst the complexities of a large pre-school and after-school program for children at risk for developmental delay and trauma-related academic challenges
  • Prefer experience with children exposed to homelessness and witnessing domestic abuse

 

SKILLS:

  • Successful internal and external working relationships.
  • Excellent written, verbal, and presentation skills.
  • Must be 21 years of age or older
  • Ability and willingness to maintain strict confidentiality;
  • Must be familiar with statutes related to mandatory reporting of adult and child abuse/neglect and HIPAA requirements.
  • Able to read and write the English language

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Director of Social Enterprise is responsible for the development and oversight of all social enterprise, including restaurant management, catering and on-line food and gift ordering, vocational development, and certain program support operations as designated by the CEO.

The Director of Social Enterprise is responsible for working with the CEO to develop vision, strategic initiatives, and prioritized implementation strategies in the designated areas of responsibility in a manner consistent with PRM’s mission, vision, values and organizational priorities.

The Director of Social Enterprise is responsible for developing and overseeing programs and related services through the involvement of staff, volunteers, social, and auxiliary services.

The Director is responsible for ensuring that PRM quality standards, policies, and procedures are communicated and observed in their areas of responsibility.

ESSENTIAL FUNCTIONS:

  • Develop and oversee program integrated social enterprise that generates revenue and/or reduces program costs, provide vocational and leadership development for program clients, employment opportunities for qualified graduates, while leveraging collaborative partnerships.
  • Develop, promote, and monitor program related industry designed to provide vocational development opportunities for clients.
  • Develop and implement business plans to grow revenue and promote business profitability and efficiencies.
  • Direct all business operations including acquisition, production, work force supervision and training; and marketing efforts.
  • Responsible for the quality provision of products and services.
  • Create and implement strategies that will generate interest in products and lead to an increase in revenue and customer loyalty.
  • Responsible for retention of existing customer base along with growing market share by providing excellent customer service and high quality products.
  • Identify opportunities for new product offerings by surveying customers and through market research.
  • Collaborate with Marketing to ensure all promotional efforts, products, and packaging materials are current, accurate, and consistent with PRM’s overall marketing strategy.
  • Ensure web-site is current, user-friendly and meets all security requirements to place on-line orders securely and accurately.
  • Coordinate with Vocational Development in developing and delivering all residential and community based vocational development programs including Work Therapy, Learning Centers, vocational development tracks, and all other trainings.
  • Establish and maintain quality relationships with community partners to secure resources and for sustainable wage client job placements.
  • Ensure appropriate client supervision and participation in program activities.
  • Prepare accurate and timely statistical reports and narrative reports as requested for supervisor.
  • Prepare and administer operational budgets and fiscal policies. Ensure proper stewardship of PRM equipment, facilities, and resources.  Ensure costs and profits goals are maintained.
  • Recruit, supervise, evaluate, and develop staff and volunteers to ensure an appropriately trained and skilled workforce to provide quality services to clients and customers.
  • Participate in leadership and management meetings as requested by the CEO.
  • Facilitate staff meetings and disseminate information as appropriate. Handle and report concerns per PRM procedure.
  • Assist in facilitating Phoenix Rescue Mission's leadership development programs and internships.
  • Work closely with other Directors to help ensure quality programming for clients and volunteers and advance the PRM brand in the community.
  • Network and collaborate with other service providers, the Christian community, and volunteers to promote the enhancement of quality services and partnerships.
  • Assist with Phoenix Rescue Mission special events and the public relations and development efforts of Phoenix Rescue Mission which includes in-house tours, speaking engagements, participation with outside agencies, meeting with volunteers and contacts with church, and other outside groups.
  • Ensure effective collaboration with other departments and between centers and programs to maximize the success of programs and continuum of care.
  • Assist in the development and achievement of PRM's service goals and target outcomes.
  • Ensure a safe, clean, and healthy environment of clients, staff, volunteers, and visitors.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/ EXPERIENCE:

  • Bachelor’s degree in Restaurant or Food Service Management, Hospitality or related field from an accredited college or university preferred.
  • Minimum 5-years supervisory experience of interdisciplinary groups in a faith based organization.

SKILLS:

  • A solid credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Must have demonstrated leadership, administrative, and supervisory skills.
  • Ability to carry out responsibilities in accordance with PRM's policies and procedures as well as applicable laws.
  • Strong problem-solving and conflict resolution skills using biblical based principles.
  • Skilled in developing faith-based programs and documenting their effectiveness.
  • Experience in interviewing, hiring/termination and training employees; reward and recognition programs; performance management.
  • Ability to gain working knowledge of local and regional social service resources.
  • Good organizational skills and proficient in Microsoft Office software programs.
  • Agreement with the Statement of Faith of the Phoenix Rescue Mission.
  • Trustworthy with confidential material and information.
  • Professional manner, appearance, and communications.
  • Flexible schedule, position requires weekend and evening events.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • Fluency in Spanish a plus.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and taste or smell.  The employee must frequently lift and/ or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.  Reasonable accommodations may be made to enable the individual with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org.

POSITION SUMMARY

Responsible for maintenance of all PRM facilities, including machinery, plumbing, electrical systems, heating and cooling, commercial appliance repair and cosmetic upkeep. As well as pairing with base level technicians to grow and enhance skillsets while leading competently to achieve and complete tasks efficiently.  Responds to facilities maintenance emergencies when needed by being “on call” during off hours.

ESSENTIAL FUNCTIONS:

  • Works closely with Facilities Maintenance Supervisor to prioritize, plan, and execute assigned facilities maintenance tasks and projects
  • Leads crew while working on projects or tasks and is an example to entry level technicians
  • Assists Facilities Maintenance Supervisor with training new facilities maintenance technicians and work therapy clients who assist with maintenance projects
  • May perform any or a combination of the following tasks: carpentry, plumbing, masonry, electrical, machine repair, plant layout, painting, HVAC, commercial appliance repair and janitorial
  • Uses hand tools and power tools needed to accomplish the tasks listed above
  • Reads and interprets drawings, sketches, and O.E.M. instructions and specifications as needed
  • Acts as a first responder to after-hours facilities maintenance emergencies when needed
  • Assists in the development skillsets of base level technicians
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent; Associates degree or certification from a technical school in facilities, HVAC, plumbing and/or electrical highly desired
  • Minimum three years’ experience in facilities maintenance
  • Experience maintaining buildings, landscaping and residential units

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Knowledge in operating vehicles, machines or mechanized equipment.
  • Knowledge of machines and tools including their designs, uses, repair and maintenance.
  • Strong leadership and teaching capabilities
  • Knowledge of obtaining and seeing the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Strong problem solving and troubleshooting skills
  • Focus on safety and following all establishing rules and precautions
  • Knowledge of OSHA requirements
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to fingers, handle, or feel and reach with hands and arms.  The employee is required to stand, walk, stoop, kneel, crouch, bend, or crawl.  Employee frequently pushes, pulls, lifts, and reaches, occasionally may twist his body.  The employee must frequently lift and/ or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Responsible for deploying and maintaining all IT equipment throughout PRM. Performs training for PRM Information Technology devices and software.  Responsible for providing on-site technical support for PRM staff working in conjunction with third party IT vendors. Maintains positive working relationships with outside IT vendors.

 

ESSENTIAL FUNCTIONS:

  • Responsible for installing technology systems including computers, printers, telephone, teleconference equipment and other hardware and software systems
  • Provides initial and any additional training to staff on equipment as well as software used mission wide
  • Tracks and reports training requirements, progress and deficiencies to appropriate management member
  • Provides effective technical support to ministry staff on information technology issues and concerns
  • Responds to staff/volunteer requests via email and phone in a timely and professional manner and escalates IT issues where necessary to outside vendor
  • Responsible for keeping track of all IT assets and clean and orderly storage rooms
  • Keeps all IT systems user accounts current
  • Performs the set-up, trouble-shooting and take down of audio visual equipment for PRM events
  • Assist operations department with other tasks/projects as needed
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

EDUCATION/EXPERIENCE:

  • High School Diploma; Associates degree in Information Technology preferred
  • Minimum two years’ experience working with computer hardware and software installations and troubleshooting
  • Experience in training adults to use software

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Excellent verbal and written communication skills
  • Good organization skills required, with strict attention to detail
  • Ability to work independently on multiple projects; set and meet deadlines
  • Demonstrated patience in training staff who possess minimal to advanced computer skills
  • Ability to prioritize work projects and meet deadlines with varying notice
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is frequently required to stand; walk; stoop, kneel, or crouch.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

This position coordinates all aspects of the Mission Sharing Program; serves as a primary point of contact for Mission Sharing programs and activities; coordinates the procurement and distribution of quality food and other in-kind resources to program clients at assigned center and in the surrounding community; and conducts outreach to the surrounding community to increase access to our services and recruit volunteers. The Mission Sharing Coordinator may be assigned to a single center or work at multiple centers based on need.

The Mission Sharing Coordinator is responsible for verifying that all client-level and other program data are properly recorded. This involves working with volunteers ensuring knowledge and skills required to enter information into the program database; making certain that data is entered in a timely manner; and assisting the supervisor in auditing Mission Sharing data.

 

ESSENTIAL FUNCTIONS:

  • Serve as a point of contact for Mission Sharing programs and activities
  • May be responsible for opening and/or closing center for service
  • Oversee the unloading and proper storage of food and other Gift in Kind (GIK) supplies on a daily basis as well as ensure necessary items are in stock
  • Oversee the packing and distribution of food and other GIK supplies for distribution
  • Coordinate the distribution of food to Community Partners
  • Operate mobile pantry services in conjunction with churches and other community partners
  • Oversee the mobile distribution of food to homebound individuals and families
  • Conduct outreach to recruit clients and volunteers
  • Conduct special events in Phoenix Rescue Mission (PRM) target communities
  • Assure all service recipients are recorded in the PRM database in an accurate and timely manner
  • Transports self and other individuals to various Mission Sharing activities
  • Assist in training and developing ministry trainees and servant leadership trainees who are assigned to the Mission Sharing Program.
  • Assist in the strategic planning and implementation of program changes and expansion.
  • Interfaces with the community by handling correspondence, attending volunteer fairs, speaking and engaging with churches, conducting tours, assisting donors and all other Community Engagement related activities
  • Completes administrative tasks as assigned or associated with Mission Sharing including e-mail correspondence, telephone calls, reporting, data entry, calendaring, etc.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

 

EDUCATION/EXPERIENCE:

  • High School Diploma or GED
  • One year experience coordinating Ministry programs, Volunteer Management and/or community events
  • A current Arizona Food Handlers card or able to obtain within 30 days of employment

 

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions
  • Ability to efficiently coordinate resources, working effectively with management, staff and volunteers
  • Ability to plan, schedule, organize and conduct activities and maintain an organized calendar
  • Ability to organize, prioritize and meet deadlines in a timely manner and to modify such prioritization at supervisor’s request
  • Can maintain composure in stressful situations, effectively dealing with difficult or emotional situations appropriately
  • Can work well independently or as part of a team
  • Effective oral and written communication skills.
  • Demonstrate record of reliability and attendance
  • Trustworthy with confidential material and information
  • Proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook); program database experience preferred
  • Ability to respond to common inquiries or complaints from clients, volunteers, agencies or members of the community
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business
  • Bi-lingual in Spanish strongly preferred
  • Flexible schedule, position requires work on some evening and weekends

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms. The employee is regularly required to stand; walk; stoop, kneel, crouch, taste or smell. The employee will often lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate and can sometimes get loud.

 

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

Provides oversight and direct support services to New Start Clients. Works in collaboration with Child Care Supervisor, Safety and Counseling staff. Responsible for ensuring New Start clients program meet program target outcomes. Provides biblical instruction, encourages maintaining Christian commitment and growth. In conjunction with Program Director and Chief Program Officer, delivers the Aftercare program guidelines and requirements. Responsible for integrating Aftercare into the culture of the Transformation program. Delivers outreach activities to Phoenix Rescue Mission alumni and is responsible for Alumni Association coordination. Serves as primary point of contact and accountability partner for all Aftercare program participants.

ESSENTIAL FUNCTIONS:

  • As directed by the Program Director, and in conjunction with Counseling Staff, identify, provide and evaluate procedures and tools to maintain standards and uniformity for the delivery of all New Start and Aftercare services.
  • Assigned by Program Director to develop implementation plans, evaluation strategies and supervision of New Start and Aftercare programming.
  • Provides oversight of assessed program fees and accommodates all PRM Finance requirements.
  • In conjunction with Director, Volunteer and Inmate Reentry Ministries, provides quality volunteer experiences, training and supervisory oversight.
  • In conjunction with Clinical Supervisor, consults with counseling staff to provide cohesive client case management.
  • Facilities weekly New Start meetings in both a group and one-to-one setting.
  • Conducts periodic on-site visits with client employers to access client performance and work habits.
  • Assist in Individual Development contracts and maintenance of Aftercare contracts.
  • Ensures compliance with Aftercare Contract requirements to include monthly reports and Aftercare completion ceremony.
  • As directed by Program Director, regularly administer evaluation tools and summarize evaluation findings.
  • Demonstrates proficiency in all PRM software programs required to deliver quality programs and data to include Microsoft Office Suite and SPERO.
  • Prepares and delivers all required reports for review by Program Director and/or Chief Program Officer.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • Associates Degree in Human Services field; Bachelor’s degree preferred.
  • Minimum three years’ experience in social services, direct client services and mentoring.
  • Previous leadership experience, preferably in a social service agency.
  • Familiarly and understanding of PRM and CLC programs and services desirable.

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Excellent interpersonal skills with a demonstrated ability to effectively supervise/manage others and concurrent projects.
  • Excellent oral and written communication skills.
  • Strong organizational and administrative skills; attention to detail.
  • Demonstrated leadership, mentoring and teaching experience.
  • Work independently as well as effectively in a team environment.
  • Intermediate proficiency in Microsoft Office Suite applications.
  • Maintain focus and clarity on PRM Mission, Vision and Values.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands and fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to stand; walk; stoop, kneel, crouch, taste or smell.  The employee will often lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

POSITION SUMMARY:

The Work Therapy Coordinator is responsible for assisting the Work Therapy Supervisor in developing and operating an effective work therapy program that enhances the vocational skills of clients and assists with the ongoing operation of the ministry.

The Work Therapy Coordinator is responsible for providing the work therapy component and assisting managers or supervisors in the quality delivery of vocational development tracks.

ESSENTIAL FUNCTIONS:

  • Train program clients in Christian work ethic, stewardship, safety, responsibility, and accountability while providing opportunities for vocational skill development.
  • Develop, plan, coordinate, and supervise client work therapy assignments and schedules.
  • Enforce and train clients regarding Phoenix Rescue Mission (PRM) policies and work procedures.
  • Ensure the quality of work completed and verify completeness with appropriate Manager.
  • Coordinate and communicate work schedules and activities with all departments to ensure optimum schedule adherence.
  • Work with various PRM staff to assess and fill specific work projects or tasks as needed.
  • Drive PRM vehicle to transport clients and pick up and deliver supplies at various locations.
  • Reports Production and Safety updates on a daily basis.
  • Lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

EDUCATION/EXPERIENCE:

  • High School Diploma or GED; College coursework is desirable.
  • Prior supervision or coordination of individual and/or group work schedules.

SKILLS:

  • A solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
  • Ability to plan, direct and coordinate multiple job assignments and work sites.
  • Possess attention to detail and follow through to completion of tasks.
  • Exercise proper discretion with established program guidelines, policies and procedures.
  • Ability to communicate in an effective and professional manner (verbal and written).
  • Ability to deal with individuals of diverse backgrounds and experiences.
  • Demonstrate experience in keeping individuals on task and accountable.
  • Must meet and maintain the requirements of being an approved driver and driving a personal vehicle on PRM business.
  • Ability to discern work priorities and be willing to work evenings and weekends as needed.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit, walk, lift, talk or hear.  The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.  The employee must frequently lift and/ or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send cover letter and resume to hr@phoenixrescuemission.org

An Equal Opportunity Employer

Phoenix Rescue Mission respects, values, and welcomes diversity in the workplace. The Mission will not discriminate against applicants or employees on the basis of gender/sex, race, color, age, national origin, genetic information, disability status, or any other factor protected by the laws applicable to the Mission.

The Mission will consider requests for reasonable accommodation by applicants or employees with a disability. This policy applies to all areas of employment including, but not limited to, recruitment, hiring, training, promotion, compensation, benefits, transfers, or other aspects of employment.

Mission Statement

Providing Christ-centered, life-transforming solutions to persons facing hunger and homelessness.

Vision Statement

A community mobilized to transform lives and end hunger and homelessness.

Values

  • Christ-Centered: We believe that we first exist to glorify God and advance His kingdom; through grace we receive and grace we share.
  • Servant Leadership: We highly value and intentionally serve each other, our clients, and our ministry partners, leading by following Christ’s example.
  • Transformation: We invest in the spiritual, personal, and professional development of one another, restoring and equipping each other for intentional living.
  • Stewardship: We are responsible for the time, talents, and treasures entrusted to us by God and our ministry partners and strive to maximize the impact of these resources.
  • Excellence: We provide excellent services, achieve results, impact our community, and are innovative and collaborative in our approach.