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A Day in the Life of a Case Manager
When he was a patient care technician working in a local emergency room, Dom got to help a lot of people. But every day he found himself wanting to do more. “I just felt really called to do more hands-on ministry or work with people,” he says. “I heard that Phoenix Rescue Mission did homeless outreach, and I thought, ‘That’s really cool. . . I would love to work hands-on and help people.’ So I interviewed, got the job, every door opened, and I’ve been here since. I love it.” In the year and a half since Dom has been one of our Street Outreach Case Managers, he’s seen firsthand how Code:Red, our heat relief campaign, saves and changes lives. Here’s what a day on the streets in the height of summer is like – and an example of how your love and support is making an undeniable, life-impacting difference.
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