PRM Response to Coronavirus (COVID-19)

This page will continue to be updated with any changes to our events, programming, or services.

Last updated on March 23, 2020.

From our CEO

Our Phoenix Rescue Mission family is just that - a family made up of clients, staff, volunteers, and supporters who are unified in our goal to be a leading provider of Christ-centered, life-transforming solutions to persons facing hunger, homelessness, addiction, and trauma.

Like most of the country, we have spent the last several weeks learning about the coronavirus (COVID-19) and how it is impacting our world. During a time when there is much public fear and panic, Philippians 4:6 reminds us, “Don’t worry about anything, but pray about everything.” In times like this, we are given an opportunity to display God’s love, help build courageous people, and engage in the welfare and comfort of our communities.

Phoenix Rescue Mission is staying abreast of the COVID-19 situation and making decisions in real-time regarding how to best care for and serve those in our ministry family. Our leadership team has developed plans for each area within the organization so that we can responsibly continue our ministry with care and compassion, especially at this crucial time of need in our city (see below).

We will continue to closely monitor the public health recommendations of the Arizona Department of Health Services and the Centers for Disease Control and Prevention to better keep our staff, clients, volunteers, supporters, and families safe and healthy.

 

Blessings to you and your families,

Ken Brissa, CEO

Need Help?

Could you or someone you know use a hand? Check out our COVID-19 Resource Page for a listing of food box assistance, school meals for kids, senior assistance, help for undocumented immigrants, and more.

How You Can Help

  1. We encourage you to pray for our Mission family and the homeless and hurting that we serve in our community.
  2. Begin a canned food drive. Our Hope for Hunger Food Bank is serving record numbers each day and is beginning to run short. We have posted a “Most Wanted” items list on our website. Please bring all donations to our Donation Warehouse (see below).
  3. If you would like to contribute financially to the effort during this critical time, you can donate online here.
  4. Be a social media advocate! As we continue to share stories of life transformation over the coming weeks, give our posts a share, comment, or like to help us reach more with the services we provide and hope we share.
  5. Create face masks. The CDC has updated their recommendations around COVID-19 asking those in public to wear face masks. We are in need of 1,000 face masks to protect our clients, staff, and volunteers. Please use only quilting or tightly woven 100% cotton fabrics. They can be delivered at our Donation Warehouse! For instructions, check out these PDF instructions and this video.

Hope for Hunger Food Bank and Other Food Sharing Programs

As schools and businesses close, we have record numbers of households receiving food assistance each day, and the trend continues to increase. Our Hope for Hunger Food Bank has been transformed into a drive-thru style so we can continue our normal hours (M-F, 8am-12pm). There are no zip code restrictions on who can receive food at Hope for Hunger, so anyone can receive food assistance so long as they show an ID and proof of residence (typically a utility bill).

We will also continue our Community Markets and Mobile Food Pantries around the Valley, all with redesigned procedures to minimize or eliminate personal contact. Our large Community Easter Event on April 4 has been reimagined to provide food and resources to families with minimal personal contact.

Warehouse & Donations

During this crisis, our Donation Warehouse will continue to be open at normal hours (M-F, 7:30am-3:30pm). Our Donation Warehouse is the only location that will be accepting donations.

View our “Most Wanted” list and get directions to our Donation Warehouse here.

Volunteers

Many of the people we serve are considered to be a part of the "most vulnerable" to COVID-19. We are on the front lines in providing care to our most vulnerable citizens and we feel strongly that it is our responsibility to protect them, care for them, and to keep them as safe as possible. With this in mind, volunteer activities have been suspended at our residential campuses and street outreach programs.

However, we still have a great need for healthy volunteers as we continue operating our Hope for Hunger Food Bank, mobile food pantries, and community markets.

Click here to visit our Volunteer Opportunities website and view the open positions to serve those in need in our community.

Residential Recovery Programs

We take our responsibility to care for our Mission family very seriously. Phoenix Rescue Mission will continue our services to the homeless and addicted, but we have decided to close intake to new clients at our recovery programs so that we can best protect and care for the health of our current residential clients.

Each campus has a designated space for quarantine of clients who may show symptoms of COVID-19 and we have a procedure in place in the case that any positive cases are discovered.

All campus tours have been canceled and visitors will be highly limited.

If you have any questions, please call our Transforming Lives Center (for men) at 602.346.3384 or our Changing Lives Center (for women and children) at 602.688.6211.

Mission Possible Café, Catering, and Cookies

The Mission Possible Café is closed for the foreseeable future, including GrubHub deliveries.

Our Mission Possible Catering and Cookies continues to be open for service. Our teams are following stringent health and cleanliness procedures to make sure your food arrives fresh and delicious. Click here to learn more about Mission Possible Catering.

Mission Possible Cookies can still be ordered online and shipped anywhere in the USA at missionpossiblecookies.com! (They make great gifts!)

Expanding Hope Groundbreaking Ceremony

We have decided to cancel our Expanding Hope Groundbreaking Ceremony on Tuesday, March 24, including the planned virtual event. We care deeply about the health and welfare of our clients, staff, and board who would have been participating in this event and decided it was best to cancel all proceedings based on the recommendations of our state leadership and the CDC.

Construction on the new building has already begun and, because it is completely separated from program staff and residents, it will continue unless we are asked to cease by higher authorities.

If you would like to contribute to this project financially, you can donate securely and quickly on our website here.

We look forward to our ribbon cutting ceremony early next year as this building opens to serve some of the most vulnerable in our community. We cannot wait to share the joy of new beginnings with you. Even though we cannot gather, our hearts are filled with the joy of seeing lives transformed before our eyes. We invite you to not only share in the celebration of this momentous occasion, but to help us give thanks and pray for the countless lives God will transform here.

Administrative Staff & Donation Inquiries

Because many of our Administrative and Fundraising staff have the ability to work remotely, we have decided to move the vast majority of our business operations to virtual solutions. If you have a donation question, our Donor Care team will continue to be available at 602.346.3336 or donorcare@phoenixrescuemission.org.

Media Requests

We would be glad to share the story of how we are addressing these very real needs in our community in a responsible and caring manner. Please contact Ryan Brown, Public Relations Manager, with any requests at 602.346.3352 or rbrown@phxmission.org.