Changing Lives Center

Meet the Staff: Cierra Peña, Lead Case Manager

When Cierra came to Phoenix Rescue Mission’s Changing Lives Center in 2012, she had been struggling with addiction since she was 13 years old. Through your support, we welcomed this mother of four as one of the first 20 women to experience all the hope and healing that our then brand-new women’s campus had to offer – and it changed everything for Cierra and her family.

“I had been through 45-day in-patient programs but nothing helped. I knew I needed a year-long program to change my life. And it did; I’m going on 9 years in March that I’ve been clean and it’s thanks to this place.

But Cierra wasn’t satisfied with finding sobriety, she wanted to help others find the same gift that she had been given. Just 90 days after enrolling in our recovery program, Cierra began serving other women as part of the intake team. When the Mission began creating the intake triage program we now call Rescue-Assess-Place (RAP), Cierra was able to lend her experience to help build the program we now use today.

For the past 9 years, hundreds of women looking for hope have been surprised to find Cierra, a woman with genuine concern for their wellbeing, waiting to meet them in RAP.

Those who have enrolled in recovery have found a friend ready to advocate for them in court, help them set doctor appointments, obtain IDs and birth certificates, get fines reduced or eliminated – knocking down each and every barrier that stands between them and success.

As a result of her hard work and extensive experience receiving and providing assistance, lives have been forever transformed and, she’s recently been promoted to Lead Case Manager. There couldn’t be a better fit for the position!

“A lot of these women come in with no hope, many with a Department of Child Safety case weighing heavy on their hearts,” says Cierra.

“At one point in my life, I was there. I thought I couldn’t do any better. I love to share my story and help them realize that there is hope. Seeing them go from dark to light brings me so much joy!”

Cierra is another shining example of what God’s grace and your support can do in a life – and by extension, the lives of hundreds of others.