FAQ – Frequently Asked Questions

Where is Phoenix Rescue Mission located?
The Phoenix Rescue Mission has three campus locations. The Mission (men’s campus and public dining hall), located at 1801 S. 35th Ave., 2 blocks south of Buckeye Road, is open 24 hours a day, 365 days a year. The Mission campus houses our men’s shelter and men’s addiction recovery program. Meals and showers are open to the public. Our Donation Center, located at 1468 N. 26th Ave. on the corner of 26th Ave. and McDowell, is open Monday through Saturday from 8:00 a.m. to 4:00 p.m.  This is best campus to bring donations of goods, i.e. clothing, food and water. The Changing Lives Center for women and children is located on 15th Ave. just north of Van Buren. The center offers a long-term, comprehensive recovery program to homeless and near-homeless women and women with children. For more information on the Mission’s programs, please visit http://phoenixrescuemission.org/learn/programs/

Click here for directions to Phoenix Rescue Mission

How can I volunteer at the Mission?
We love to have people serving in ways that are fulfilling to them – best utilizing their interests, skills and gifts. There are many different ways you can get involved with opportunities ranging from serving meals to holding outreach events or drives. Please call our volunteer hotline at 602-346-3363 or visit our volunteer web page at www.phoenixrescuemission.org/act.

Click here to fill out our Volunteer Application

What type of donations do you accept?
The Mission is always in need of men’s clothing and shoes (new or gently used), new men’s, women’s and children’s socks and briefs, cases of bottled water, toiletry items and other seasonal items listed in the Donate Goods section of our website found under the Give tab. We do not accept used mattresses. For more information please call our Donation Warehouse at 602-346-3331 or email gikhelp@phoenixrescuemission.org. Phoenix Rescue Mission’s Donation Warehouse is located at 1468 N. 26th Ave., Phoenix, AZ 85009. Our warehouse hours are Monday - Saturday 8 a.m. to 4 p.m.  Our warehouse staff and volunteers can help you unload. The warehouse also is equipped with a forklift and dock for large donations. If interested in donating a car, boat or large item, please visit our idonate page to learn more about our partnership.

How is the Mission funded?
The Mission is funded mainly by individuals, churches and businesses that have given generously to support our work over the past 60 years. The Mission does not receive any federal or local government funding.

Is Phoenix Rescue Mission affiliated with a particular church?
Our mission is a faith-based organization and is a member of the Association of Gospel Rescue Missions. We partner with many different Christian churches in our area to reach those in our community who are poor or homeless. If you would like to know what we believe, please read our Statement of Faith.

What does the Mission do with my personal information when I donate?
Your privacy is important to us. Phoenix Rescue Mission does not sell or release any information on their donors to any other organization. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Should you have other questions or concerns about these privacy policies, please call us at (602) 346-3336 or send us an email at prm@phoenixrescuemission.org

What can I do if I want to receive less mailings after I give?
Just let us know how often you would like to be mailed or if you would rather receive our e-newsletters by emailing donor care at  prm@phoenixrescuemission.org or calling us at (602) 346-3336. We will be happy to accommodate your mailing preferences. You can also sign up for our monthly donor program – you give a financial gift that fits your budget to Phoenix Rescue Mission once a month.  only receive our newsletter, Transformation 360